*Hi,*


*Please find the below position and respond back to me at
prave...@xperttech.com <prave...@xperttech.com>*



*Job Title: Technical Operations / DevOps Engineer*

Location: San Jose, CA

Duration: 6+ Months

Billing Rate: $DOE/Hour



*About you:*

1.       You are a self-starter with strong analytical and problem solving
skills

2.       You do it all well – work independently, in cross-functional
teams, and with all organizational levels

3.       You are responsive and accountable regarding mission critical
applications

4.       You have technical aptitude that spans beyond systems
administration and is experienced with networks, databases, Hadoop, and
datacenter infrastructure.

5.       You are highly motivated, detail oriented, and organized!

6.       You can seamlessly multi-task and effectively manage multiple
priorities

7.       You get that it’s important to have excellent verbal and written
(English) communication skills



*What you will do:*

1.       Develop and maintain an in-depth knowledge regarding the
capabilities of Client products and services

2.       Collaborate with client Managed Services Provider (MSP) to resolve
trouble tickets associated with our operational environment

3.       Develop standard operating procedures to facilitate handling of
routine and preventative maintenance associated with our operational
environment

4.       Work closely with client Release Engineering team to deploy
smoothly new releases of software into our operational environment

5.       Engage with Client partner teams to ensure and maintain smooth
integrations, including verification that campaign launches are successful

6.       Manage multiple troubleshooting projects simultaneously,
appropriately prioritizing the required work effort

7.       Create new tools to facilitate automated monitoring of client
operational environment

8.       Escalate to the Product Management and other Engineering teams any
product enhancements needed to improve operations



*Your skills:*

1.       3+ years technical support or professional services experience,
with strong communications skills

2.       Working knowledge of Linux Apache, MySQL and Perl (LAMP)
technologies

3.       Experience with trouble ticketing procedures and software tools

4.       Demonstrated ability to maintain high service quality in keeping
with service level agreements (SLAs), as measured through
“time-to-respond,” “resolution time”, “root cause analyses”, and
“irrevocable corrective actions”



*Extra Credit if you have:*

1.       Fluency with Linux Apache, MySQL and Perl (LAMP) technologies

2.       Working knowledge of Tomcat and JBoss

3.       Familiarity with IP network configuration and management

4.       Working knowledge of monitoring tools like Nagios





Thanks/Regards,



*Praveen Kumar*



400 W Cummings Park

Suite#2850

Woburn, MA-01801

Email: prave...@xperttech.com <nag...@xperttech.com>

Phone: 781-780-2939 Ext 3005

Fax: 978-405-5040

www.xperttech.com

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