*Kindly respond back to **jes...@intonenetworks.com
<jes...@intonenetworks.com>*





*SAP CRM/eServices-Test Lead*

*Mason, OH, US*



*Qualifications:*

Job Description:
- Review Business, Functional, Technical Requirements and Process Design
documents.
- Gather the requirements in Quality Center Requirements Excel Template and
upload requirements to Quality Center.
- Develop detailed and re-usable String and Integration test cases in
Quality center and peer review the same .
- Depending on the Project demand, Create/utilize existing test cases in QC
test case template, review , map the fields to match with the fields on
Quality Center and upload them.
- Depending on the Project needs, Involve in all aspects of quality
assurance including unit testing, string testing, Integration Testing,
Regression testing, End to End testing, UAT.
- If refactoring of test cases is required, Update the test cases, map the
updated requirements to the test cases, document the changes and peer
review with other Test Leads.
- Gather test data necessary for testing and document the same.
- Discuss with project lead and BA to prioritize test case execution based
on the project demands.
- Execute String, Integration test cases and Log any defects in Quality
Center.
- Document all the test results
- Re-test the test cases impacted after the defect fixes, Update the defect
status on Quality Center and escalate any issues to QA Lead. Also document
re-test results and report the same to QA Lead.
- Attend all the team meetings.

* Required SAP functional Skills*
- SAP CRM (Service module)
- Account Hierarchy & Set Up
- User Management (Adding/Deleting Users)
- Customer Contact Maintenance
- User Profile Management
- Account Management
- Contract Requests
- Customer Service Requests
- Add to your Contract
- View Service Contract
- Delivery Date Information
- Summary and Detailed View of Service Order
- Future Service Orders
- Service Order History
- Service Summary
- Catalog
- Account Specific Content
- Service Request
- Service Orders - Deep Clean before & after
- Hybris Application (Front End)

*Good to have*
- SAP Finance
- A/R
- Paymetric (Credit Card Payment)
- Financial Transactions (Invoice, Credit Memo, Unapplied Cash)
- Statements
- Payment Methods (Invoices, Credit Memos, Applied Cash)
- Maintain Payment Info
- Disputes

*_________________________________________________________*

Warm Regards

*Jessie Parker * – Account Manager

*InTone Networks Inc* *- *USA | Asia Pacific | EMEA |UK

Ph:- US: +1 732 658 4257 <732%20658%204257> (D)| +1 888 851 8285
<888%20851%208285> (F)
E: jes...@intonenetworks.com | Url: www.intonenetworks.com

Consulting | Technology | Staffing Solutions | Training

*Go Green: **Save paper, save trees, save the planet** - **Don’t print
unless it is mandatory*

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