*Hi * *Please lookup the below position and if you feel comfortable ,then please send me your updated resume *
*Position: VDI Desktop Support Technician- L2* *Location: Dallas, TX* *Duration: 6+Months* *Customer: HCL America/ Oncor* Job Summary: This position is 6+ months in delivering and supporting a technical solution for VMware VDI technologies and requires a person who has expertise in setting up, configuring, deploying and support VDI throughout the enterprise. This position requires 5+ years of experience. VDI Specialist provides operational and end user support for the VDI environment and participates in the development and implementation of operational procedures and standards. Responsibilities include: *Job Description:* • Defines the Windows desktop images standards, deployment methods and use of supporting tools and technologies: Infrastructure – storage, networking, servers, load balancing, etc. Anti-virus o Profile management • User experience monitoring,Single sign on, Performance troubleshooting o Endpoint management (thin clients, mobile devices, PCs, etc.) • Application deployment and virtualization • Meets key performance indicators for infrastructure, user experience, applications, storage, servers, and network components related to VDI, escalating outcomes appropriately. • Identifies issues proactively using required tools. Works on automating system procedures and processes to evolve the technology in the organization. • Works in ticketing system to solve escalated issues. • Contributes to knowledge base for troubleshooting and maintaining the environment. • Provides documentation, processes and technical training to service desk and administrator level team members. • Contributes to on call escalation support 24x7 per team schedule. • Performs scheduled night/weekend work as required due to environmental constraints. • Providing operational support for Active Directory and related network support equipment to ensure changes and maintenance did not interrupt service to the customers. • Responsible for the analysis, administration and support of thin clients, virtual and physical desktops. • Develop and maintain O&S Standard Operating Procedures for VDI Environment. • Diagnoses and troubleshoots problems with PCs, software, communications devices within established procedures, responds to End User requests for technical support and assistance. • Provide support and assistance to System Administrator(s), Network Engineer(s) and Telecommunications Systems staff in the delivery of End User support and Systems Maintenance. • Assists in ensuring compliance with security policies and procedures. • Participates in the development and implementation of VDI-related operational procedures and standards. • Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance. • Maintains current knowledge of relevant hardware and software applications as assigned. • Participates in special projects as required. *Job Requirement:* • Excellent interpersonal and relationship-building skills. • Ability to adapt and learn new technologies. • Excellent organizational skills with emphasis on detail and follow up. • Excellent written and oral communication skills. • Virtual Application packaging and remediation desired: VMware • Virtual software provisioning skills (desired:VMware (vCloud/vCAC/vRAC) • Virtual Desktop Administration preferably using VMware Horizon View • Windows Desktop Administration Skills. Microsoft Windows 7 • Deployment and Configuration Automation Experience • Virtualization Infrastructure Experience desired: VMware vSphere • Enjoys a fast paced environment • Able to work and interact with others in a structured / team environment • Accuracy and attention to detail, must have organizational skills • Independent problem solver with troubleshooting, decision making and analytical skills • Requires limited supervision, self-starter, strong time management skills • Flexibility and adaptability to handle competing work demands • Verbal and written communication skills • Demonstrated ability to communicate to nontechnical audience on technical issues • Ability to work flexible hours and be on-call Team Culture: Our team is fast paced, fun, highly energetic, motivated and hardworking. We expect our candidates to be integrated into our results-driven and solution-oriented culture from the get-go. Our team attains high-quality results on challenging projects; the belief that outcomes are linked to one's effort rather than chance and the tendency to personally set challenging yet realistic goals. Thanks & Regards! Abhishek Kumar | Technical Recruiter | Pro-Tek Consulting | Office: 201-204-1263 |*abhis...@pro-tekconsulting.com <abhis...@pro-tekconsulting.com>* New Thinking. New Staffing. http://www.pro-tekconsulting.com *For H1B Consultants H1B Copy Is Mandatory For Submission To Client.* -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-projects+unsubscr...@googlegroups.com. To post to this group, send email to oracle-projects@googlegroups.com. Visit this group at https://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.
