*Microsoft Systems Engineer*

*Harrisburg, PA*

*12+ Months*

*Face to Face MUST*

 

*This position is responsible for but not limited to the following:*

 

·         Maintain and monitor all network, security and computer systems 
to meet the organization's current and future requirements 

·         Responsible for management, maintenance and architecture of 
storage, virtualized environment, servers, network devices, and 
productivity tools 

·         Monitor systems and identify performance issues proactively 

·         Work within strict time frames and elevate incidents within 
defined timeframes 

·         Test all changes to networks, hardware, software, and hosted 
applications 

·         Deploy application code through development lifecycle in 
coordination with development teams

·         Monitors service delivery compliance to budget, quality standards 
and customer and business stakeholder requirements 

·         Cater to doing infrastructure coordination related to design and 
setup activities at different stages of a project 

·         Work with various vendors and service providers to ensure 
productive environment 

·         Resolve issues and prepare status reviews and reports 

·         Professionally represent the infrastructure team as a technical 
consultant on projects. 

·         Maintain the necessary project plans and documentation of all 
system builds and modifications 

·         Interact and coordinate with vendors, suppliers, distributors and 
contract consultants 

·         Maintain a good working knowledge of current infrastructure and 
future trends 

·         Maintain good working relationships with all service providers 
and vendor to ensure that services received meet expected requirements of 
contract

·         Determines server sizing and configuration, printer 
configuration, bandwidth analysis and capacity planning.

·         Assists in the development of configuration standards.

·         Installs/configures servers and server software/drivers.

·         Monitors the availability of updates/upgrades to all server 
hardware, tests and installs updates/upgrades.

·         Manages IBM Websphere MQ

·         Supports mainframe links including ODBC, Websphere MQ, and others.

·         Performs Network Management functions using various management 
and monitoring tools available including sophisticated network management 
systems.

·         Develops procedures and scripts for Service Desk.

·         Employs Remedy software to report calls and call clearance and 
change management activities

·         Places service calls for servers and network equipment.

·         Work with PENNDOT partners and employees including IT 
coordinators in deployment activities.

·         Attend meetings with PENNDOT developers, users, and partners.

·         Proactively plans for business continuity and disaster avoidance.

·         Creates/updates disaster recovery plans.

·         Participates in disaster recovery drills.

·         Provide all required information to assure a complete and 
accurate equipment inventory.

·         Unpack/pack computer equipment.

·         Perform related duties as required.

·         Competencies and Experience: 

·         Solid technical background in a client/server environment 
including infrastructure networks, hardware, software and 
telecommunications 

·         Good knowledge of security as it relates to network and server 
infrastructure 

·         Experience using automated monitoring tools 

·         Ability to identify incident trends in order to elevate incidents 
in accordance with standard protocols 

·         Able to gather relevant information systematically to 
troubleshoot and resolve issues 

·         Ability to analyze network packet captures

·         Experience with distributed web application hosting

·         Experience with DNS and load balancing

·         Experience with web services and SOA applications

·         Experience with PKI and certificate management processes

·         Experience with Microsoft clustering technologies

·         Experience with multi domain Active Directory forests

·         Ability to work in a team environment 

·         Good analytical, problem solving and decision making skills 

·         Good attention to detail, testing and documentation 

·         Knowledge of ITIL and industry best practices 

·         Strong virtualization experience using VMWare vSphere

·         Ability to maintain good working relationships with third party 
service providers and vendors 

·         Strong oral and written communication skills 

 

*Qualifications:*

 

1.      Minimum of a Bachelor’s degree in computer science or related field 
or equivalent as well as a minimum of 3 years’ experience or Associates 
degree in computer science or related field and 4 years’ experience.

2.      Certifications: MCSE required. 

3.      Specific knowledge required in the following areas:

A.    Microsoft Server Operating Systems, MS .Net, MS IIS, MS SQL Server, 
IBM WebSphere MQ, DB2, MS SharePoint, Active Directory, network security, 
Business Objects, DNS

4.      In-depth knowledge of PC operations, printer operations, file 
server operations, print server operations, and network operations.

5.      Strong knowledge of Windows and Windows products, personal computer 
software set up and installation, PC connectivity products and PC hardware 
connectivity.

6.      Working knowledge of Microsoft Office products (Word, Excel, 
Powerpoint, Access)

7.      Demonstrated ability to establish and meet work schedules within 
limited time frames and under tight deadlines and a willingness to work off 
hours as the need arises in support of changes to the LANs and WANs.

8.      Effective verbal communication skills are required to work with all 
levels of the organization including management, vendors, and various 
PENNDOT personnel. Effective writing skills are required in order to 
document work performed.

9.      Superior interpersonal and customer service skills required 
including ability to work effectively in a team environment. High level of 
proficiency in effective problem solving required. 

 

*Working Conditions:*

 

·         Weekend, shift work, holiday, on-call, and overtime may be 
required.

·         Work may require lifting equipment/supplies

·         Work may require travel to and from the various PENNDOT locations.

 

*Required Skills*

 

1.      Microsoft Windows Server Operating Systems

2.      Microsoft IIS

3.      Microsoft SharePoint

4.      Microsoft SQL Server

5.      Microsoft .NET

6.      Microsoft Clustering Technologies

7.      IBM WebSphere MQ

8.      IBM DB2 - Highly desired

9.      Active Directory

10.  Network Security

11.  Business Objects - Highly desired

12.  VMWare Vsphere

13.  DNS

 

 

 

*Thanks,*

*Mani*

*Technical Recruiter*

*HCL Global Systems, Inc*

*24543 Indoplex Circle| Suite 220 |*

*|Farmington MI |*

*r...@hclglobal.com

)248-473-0720 EXT 186

*Certified Minority Business Enterprise (MBE)*

 

 

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