*!! Hot Requirement !!*


*Position : FLO Business Analyst*

*Location : Birmingham AL*

*Rate:  $40/hr C2C*

*Duration : 9 months*



Business Systems Analyst



3-5 years’ experience



*General Summary:*

Formulates proposals for business processes and information needs by
analyzing existing systems, workflow, and procedures. Defining and
implementing technical and procedural improvements. Will be working on a
fast pace Agile team dedicated to implementing an enterprise tool to manage
workflows, for customer requests and other business processes.



*Key Responsibilities: *



*1.        **Functional Subject Matter Expert (SME) for FLO (Complaint
Management, Ticketing Platform and Workflow Management) *

2.        Develop in-depth knowledge of the information needs of the
business unit

3.        Developing, documenting, and reviewing business requirements.

4.        Researching the background for user stories

5.        Participate in development and reviewing functional design
documents, Use Cases and Stories.

6.        Support in the generation of user guides, job aids, and release
communications.  Interact with team members and business units to identify
and implement workflow improvements.

7.        Developing, documenting, and reviewing process modeling/design

8.        Review and approve test results.







*Qualifications / Skills / Experience:  *



1.        Bachelor’s degree in Business Administration or a related field
or equivalent professional experience.

2.        Requires a thorough knowledge of standard PC applications
including MS Excel, MS Word, etc.

3.        Requires thorough knowledge of Agile Project Management Software
(Jira, Versionone, TargetProcess, PlanBox, Axosoft, ect.)

4.        Knowledge of process modeling/design software such as Signavio
preferred.

5.        Candidate must be self-directed with strong written and verbal
communication skills.

6.        Requires exceptional analytical and problem-solving skills.

7.        Ability to work well with others in a time-sensitive environment,
under pressure, and with changing priorities in order to meet deadlines.

8.        Ability to drive toward results.





*Thanks and Regards,*

*Ishant*

Sr. IT Recruiter

Technocraft Solutions LLC

3974 Brown Park Drive, Suite F

Hilliard, Ohio-43026



*Email*: *ish...@technocraftsol.com* <ish...@technocraftsol.com>

*Contact*: *(972)2324173 Ext 113*

*Yahoo ID / Gmail ID*:  *ishant.technocraft*

Technocraft Solutions |www.technocraftsol.com |www.xdimensiontech.com

*Partner with XDimension Technology*





*Note: Technocraft Solutions LLC works with Direct Client’s and Preferred
Vendors Nationwide. *



*Your confirmation would means that you understand the level of Technocraft
Solutions LLC association for the mentioned project and will not approach
Technocraft Solutions LLC Client directly*

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