*Hi,*


*Good Morning,*



*Hope you are doing good. This is Prasad Working as a SR IT Recruiter with
SRAOSS. Please find below requirement and send me your consultant resumes .
For further details please contact me at 408-418-0290**.*
*Please send me the resumes to **prasadnj...@sraoss.com
<prasadnj...@sraoss.com>*

*Position: Contact Center Engineer*

*Duration: 3-6 months+*

*Location: Phoenix, AZ *



*Client Job Description:*
For the network remediation project work at every site:
•       Prepare detailed technical voice configuration change plans for
each site, provide troubleshooting for the voice network during change
activities, represent the impact of routing/switching changes on voice
services
•       Provide remote and onsite technical assistance (level-3 or higher)
related to network activities in the project
In general:
•       Able to configure networking hardware at the command line
•       Support, configure and manage Cisco Call Manager, Unity 9x, Contact
Center 9x
•       Able to learn new environments and communicate complex and
technical networking ideas and concepts
•       Understand network security best practices and how they apply to
existing and planned configurations
•       Able to peer-review other network engineers’ plans and proposals
•       Accessible during off-hours (remote support)
•       Troubleshooting skills in routing, switching, VOIP, T1, PRI, and
analog lines
•       Strong problem solving and analytic skills to isolate problems,
recommend solutions and implement solutions
•       Experience with Signaling Protocol - SIP, H.323, SCCP beneficial
•       Experienced in SIP trunk deployment and support beneficial
•       Experience in LAN and WAN QOS design and configurations beneficial
•       Experience with DNS , DHCP, relating to Cisco IP phones





Regards,



Prasad

SRA OSS, Inc

5201 Great America Pkwy

Suite 419, Santa Clara , CA 95054



prasadnj...@sraoss.com

W 408 418 0290

www.sraoss.com | www.sra.co.jp

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