*Please forward resumes to [email protected] <[email protected]>*
Dear , Please have an eye on my job description and revert back to me with your consultant updated resume Asap. Thanks *Position: Windows Engineer/Systems Enginee / Administration * *Duration: 6 Months +* *Location: This is mostly remote role and some travel to their offices* *Rate: Very Competative* We are looking for a support engineer who will work closely with customer DevOps engineers to ensure that they are able to fully utilize Chef's products and services. This role requires a candidate with solid communications skills and a deep understanding of infrastructure, systems engineering, and coding/scripting. The individual will be expected to take and understand customer feedback, objectives and issues in order to help the customer resolve the root cause of their issues. This position may be located at home, or in any of our corporate offices. *Responsibilities: * Engages and collaborates with other Chef employees (engineers, operations, etc.) and with Chef partners in gaining resolution to critical, complex issues in system design/execution as related to Chef products. This process will require: · Investigating any apparent technical discrepancies/deficiencies within the Chef product line, often based upon verbal description and/or remote investigation, understanding the technical issues present. · Diagnosing and troubleshooting the problem remotely, which frequently will require re-creating a virtual version of the system environment used by the customer. · Performing testing and analysis to evaluate the solution for the discrepancy/deficiency. · Representing Chef in relevant customer communications. · Responding to questions from customers on system automation, configuration management, and continuous delivery software, et al, including such software’s configuration, use, and functionality, and leading resolution of technical issues. o Participates in daily incident triage. o Participates in the distribution of support tasks among the members of the System Engineering staff. o Participates in an on-call rotation with the rest of the support team. o Takes proactive ownership in identifying and recommending product improvements based on key data points. o Drives a great customer experience with each interaction, contributing to customer satisfaction and loyalty and amplifying the value of Chef products and services. *Required Qualifications* · *3+ years* of experience in Systems Engineering / Administration with firm understanding of Unix/Linux and Windows architectures. · *2+ years* of experience with system and application services scripting and general programming languages. Additional scripting or programming language exposure and experience a bonus. · Previous experience working in technical support or in an administrative, consulting or development capacity on an enterprise client or server product. · Passion for learning, collaborating with others and being an all-around customer advocate. · A love for debugging complex technical issues at every level of a modern application stack. · Experience with cloud and virtualization services (AWS, Azure, VMWare etc.) · Experience with automation tools such as Chef preferable. · Experience with JavaScript, Ruby, Perl, or Python programming is a plus. · Experience with version control (e.g. Git) is preferable · Experience with TCP/IP networking and web services is a plus. · Experience in high availability design and troubleshooting (e.g. DRBD, keepalived) a plus. · Strong written communications skills mandatory for this role. You will be tested on your ability to write cohesive, cognitive and concise customer communications during the interview. An ability to communicate effectively under pressure is absolutely mandatory. *Regards* *Mahesh. G **Ranked No.3 in the Washington DC area-Washington Business Journal, 2015* *A CMMi Level 3 Company* *Driving the Business Trend* 14175 Sullyfield Circle, Suite # 400,Chantilly, VA 20151, U.S.A Phone: 703-880-4184 | Fax: 703-263-2113 Email: [email protected] || www.usmsystems.com ISO 9000 and ISO 20000 Certified Company Smart CEO Award Winner By SMART CEO Magazine, Baltimore, U.S.A; *Inc5000* *Recognized Fastest growing private company in * Office Locations: Washington D.C| Atlanta | Boston |Hyderabad | Bangalore, Indian -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.
