*Face to Face required GC or USC Only*
*Location : *
*Maryland- Baltimore*
*Duration : 3+ Months**M.O.I : Phone and
F2F*
*MUST BE A USC OR GC ONLY*
*Salesforce Administrator / Analyst*
Experienced Salesforce.com Administrator / Business Analyst with the
ability to maintain the setup, configuration, and development of our mature
Salesforce.com
implementation by drawing on past experience and understanding of best
practices surrounding sales operations, marketing programs,
lead flow management, CRM, and Salesforce.com implementations.
This role will be responsible for ensuring that the configuration of our
Salesforce.com and associated systems help the business functions to run as
efficiently as possible through proper maintenance and continuous
improvement. Work with business owners, project teams, business analysts,
vendors, partners and the application development to ensure solutions are
aligned with business and IT strategies and comply with organization’s
architectural standards. Interact regularly with business representatives
to understand business requirements and anticipate IT solutions. Provide
subject matter expertise on salesforce.com functionality.
*Education and Experience*
• Bachelor’s degree or equivalent experience in Information Systems,
Computer Science or Engineering
• 1-3 years working in a business analysis, project management, or similar
role to build and support IT solutions with cross-functional teams across
all levels of the organization
• 1-3 years hands on salesforce.com experience implementing or
administrating Salesforce.com, including solution architecture
recommendations, application development, deployment, maintenance and
support of custom and Apex applications.
• Salesforce.com Admin Certification, Advanced Admin Certification, or
Developer Certification
*The Salesforce Administrator / Analyst responsibilities include:*
• Work closely with various functional groups to understand and analyze
business processes and requirements
• Possess the ability to configure and/or customize applications or tools
to fit varying business requirements and application support.
• Drive detailed technical requirements and analysis on new salesforce.com
configuration projects of varying complexity to ensure the smooth operation
of our day-to-day sales functions
• Recommend technology solutions and apply relevant principles to propose
reliable and least disruptive solutions
• Provide systems analysis, technical recommendations, cost and time
estimates, design, testing, validation and deployment support, making
recommendations of new code or reusability of existing code
• Execute on development or configuration changes to meet requirements
including installation and configuration of app exchange applications
• Participate in component, data analysis, and performance monitoring
• Review complex Apex applications (controllers, batch classes, triggers)
to ensure compatibility with new work, and troubleshoot production issues,
identify opportunities to streamline processes and gain efficiencies
• Stay on top of salesforce.com and Force.com development trends, new
features and innovations that could apply to our business.
• Pro-actively identify areas of improvement and functional gaps in
existing systems and Salesforce.com setup
• Provide day to day troubleshooting and technical support for end users
• Reports to Manager, Application & Project Support
*Essential Skills and Abilities:*
• Excellent SFDC administrator skills
• Experience with BigMachines (or similar CPQ application) required
• Experience with Cast Iron Integration Appliance a strong plus
• Experience with DocuSign for Salesforce preferred
• Understanding of marketing automation applications and integration to
Salesforce.com
• Proven capability in leading salesforce.com based projects within scope
and timeline and a successful track record managing a SFDC application
integrated with backend ERP systems and external lead sources
• Strong overall technical background including understanding of Apex
programming language, VisualForce development, Web Services, SOQL,
HTML/XML, javascript
• Experience in technical documentation and change management / code
migration processes
• Innovative thinker with the ability to work in a team environment as well
as independently when necessary
• Ability to manage multiple projects of varying degrees of complexity
• Strong ability to lead, influence others and communicate and work
effectively with others, especially under pressure of meeting project
deadlines
• Ability to learn and adapt to new technologies and functional areas
quickly to deliver best of breed solutions
• Excellent verbal and written communication skills
*Regards,*
*Upendra Nath*
*(Deputy Resource Manager)*Ramy Infotech
----Consulting redefined
5201 Great America Parkway Suite 320, Santa Clara CA 95054
Phone : *408-317-9256 Ext-311*
Fax : 408-273-6834
Email : *upendra.n...@ramyinfotech.com* <upendra.n...@ramyinfotech.com>
URL : www.ramyinfotech.com
YahooID: *upendra.recruiter*
GTalk ID: *upendra.ramy*
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