*Hi ,
*
*We are working on below requirement with one of our direct client.. If
you have any one with you please share there resume with contact details..*
*Title : Avaya Developer**
**Location: Fort Worth, TX
Duration: 3Years
Rate: $60/hr
Description:**
*
*This**3 year contract**position**is responsible for leading the Avaya
Telephony Systems development or developing viable and efficient
technology solutions to complex business needs according to customer
requirements, following BNSF standards.
. Coordinate with other technical teams to develop appropriate
interfaces and ensure quality and efficiency through capacity planning,
performance assessment, and both integration and regression testing
involving Avaya Telephony Systems
. Provide engineering design support, configuration, testing,
optimization, and implementation of Contact Center solutions
. Development of Avaya VoIP, SIP solutions and Call Center solutions
. Call Center design and implementation; procurement, installation,
networking, 3rd level support of call center technologies
. Enhance call center functionality and reporting
. 3rd level operations support, analysis and troubleshooting of voice,
circuit and network components
. Documenting of all pertinent info as it relates to call Center
solutions and implementations
. Support Avaya IC
. Avaya IC Multi-Channel routing and screen pop development and support.
. Support CTI Integrations with CRM
BASIC QUALIFICATIONS:
. 5 to 10 years of CTI experience
. 3 to 5 years of one or more of the following application development
and SQL**Queries**
- .NET
- C#
- VB
. 3 to 5 years of support experience with Avaya Call Center Technologies
. Avaya CM5 experience with VoIP and SIP integration
PREFERRED QUALIFICATIONS:
. 5 + years Project management experience
. Avaya professional services certifications
. Solid experience in VoIP, Avaya IC or other CTI platform and Network
Engineering, and experience in the design, implementation, migration and
support of voice, networking, and related products*
*Thanks and Regards*
Amarinder Singh (IT Associate)
*Kalven Technologies Inc.* *2300 , E Higgins Rd , Suite 211 , ELK Grove
Village, IL -60007
**1701 E. Wood field Rd, Suite 300, Schaumburg, IL 60173***
*Work *: 312-912-7248. | *Email id* : amarin...@kalventech.com
</mc/compose?to=amarin...@kalventech.com> | *LinkedIn* :Amar Singh. |
*Skype id:* Amarinderkalven
*http://www.kalventech.com*
Product Engineering | Systems Integration | Professional Services.
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