Hello Business Partners, There is urgent need for Oracle HFM for my client based in PALO ALTO, CA. Details below .Share suitable profiles on my santeena.vinc...@panzersolutions.com
Job Title: Oracle HFM (Oracle Hyperion Financial Management) support analyst Location: PALO ALTO, CA. Duration: 7 Months Technical pre-requisites: Deep expertise in Oracle HFM (Oracle Hyperion Financial Management). Development / Technical support experience with Oracle Finance modules. Should have excellent analytical and debugging skills with ability to analyze complex business/technical problems, identify performance bottle necks and suggest for any query fine tuning as needed. Good communication & interpersonal skills is essential since this is a client/business facing role. Prior experience in Application / Production support area and handling business users is preferable. Exposure to SFDC case management process / ticketing system, perforce configuration management tool and Entitlement / Software Licensing domain knowledge would be an advantage. Primary Responsibilities: Key responsibilities / tasks for the role include: Description/Comment: 1) Support VMware business operations by resolving production issues / tickets pertaining to MyVMware & related applications and completing work requests 2) Monitor / triage incoming production support ticket queues and resolve modest to high complexity tickets with in the SLA. 3) Serve as a primary contact (onshore POC) for Business and IT teams for any questions / clarification related to the area of work. 4) Offshore co-ordination and timely hand-offs of all production issues in his/her area of work. 5) Partner & co-ordinate with respective team/s including Business, BA, QA, Dev & release teams as necessary to address a production issue. 6) Coordinate UAT testing, Business sign off and post production communication to business for the production bug fixes. 7) Research and resolve ongoing Application/Data issues in production while working to improve client incident management processes. 8) Provide technical expertise in identifying, evaluating, and suggesting process improvements that are cost effective and improve work efficiency. Additional Job Details: Deep expertise in Oracle HFM (Oracle Hyperion Financial Management). Development / Technical support experience with Oracle Finance modules. ---------------------------------------------------- Thanks & Regards Santeena Vincent | Technical Recruiter Panzer Solutions LLC | Email:santeena.vinc...@panzersolutions.com Fax: 203-286-1457 | Direct: 203-652-1444 x 106 URL: www.panzersolutions.com Connect with me on: Gmail : santinavinc...@gmail.com or santeenavincen...@gmail..com Skype: santeena.vincent69 Notice of Confidentiality: The information contained herein is intended only for the confidential use of the recipient. If the reader of this message is neither the intended recipient, nor the person responsible for delivering it to the intended recipient, you are hereby notified that you have received this communication in error, and that any review, dissemination, distribution, or copying of this communication is strictly prohibited. If you receive this in error, please notify the sender immediately by telephone, and destroy this E-mail message OR reply with the subject “REMOVE” such that your E-mail would be taken out of our distribution. -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-projects+unsubscr...@googlegroups.com. To post to this group, send email to oracle-projects@googlegroups.com. Visit this group at http://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/groups/opt_out.
