*Hi Friends,*
*Hope you are doing great.*
*We have very urgent opening for the following positions and can setup
interview immediately.  *
*If you have any suitable profile please send the resume in word format
to k...@kpgtech.com <k...@kpgtech.com>, you can also reach me at 609.681.2603.*

*Position  : Front End UI Developer/Java*

*Location :  Palo Alto, CA*

*Interview : In-person *



*Description**:                *

SW Eng Support Specialist, Web Services

As a member of the Web Services Customer Support team, the Support Engineer
is responsible for overseeing the performance of various Cloud Services
offerings, and related support demands, from New Product Introduction/New
Product Readiness, to managing post-product launch sustaining issues
affecting end-users and customers (may be internal or external). Activities
include monitoring relevant end-user pain points, escalations, and ensuring
resolution of various Cloud Services offerings through their entire
evolution (development through end of life). The Support Engineer will
coordinate with call centers, Quality Assurance (Customer Quality),
Engineering, Product Management, Product Marketing, Finance, Developer
Relations, and others to manage the support needs of the Customer Service
Organization.

In addition, the Support Engineer conducts, participates or drives
technical research and collaboration with developers in the process,
design, development, and usage of software development tools and systems.
Responsibilities may include leading a project in an area of expertise,
planning, supporting, coordinating, integrating, troubleshooting, and
administering systems used as part of the Software Development
infrastructure to control and release Software components. This applies to
the documentation, design, code, integration, testing activities, change
control activities, release activities and Process definitions as well as
the tracking and delivery of Software products. Support Engineer will
engage with cross-functional teams, represent the Customer Service
Organization, and be an end-user / customer advocate.



*Requirements**:            *

• *Solid JavaScript, CSS, HTML *skills and understanding along with Java
abilities
• *2 or more *years of experience writing *Java code*
• Working experience with *JQuery and JSP*
• Understanding of* HTML *form submission, *WS API calls and AJAX*
• Experience using an Integrated Development Environment (e.g., Eclipse).
Ability to perform database activities in *MySQL.*
• Ability to understand and to communicate highly technical issues to
non-technical groups.
• Experience working in high-tech consumer products, in customer service,
technical support, support engineering, new product introduction, in a
Cloud Services organization.
Knowledge and Skills Preferred (nice to have):
• Enyo application framework familiarity.
•* UX/UI *design and usability knowledge.
• Experience with web and application servers, including, but not limited
to, *Apache and Tomcat.*
*Thanks & Regards ,*

*Kumar Gaurav |Technical Recruiter*

*Email:k...@kpgtech.com <email%3...@kpgtech.com> | Phone:609.681.2603*

*www.linkedin.com/pub/kumargaurav/60/659/299/
<http://www.linkedin.com/pub/kumargaurav/60/659/299/>  *

*KPG99 Inc.*

*3240 E STATE ST EXT *

*Hamilton, NJ 08619*

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