A new Job, ID: 277334 <http://www.ejobsville.com/display-job/277334> was
added at eJobsVille.com - For the Best Tech Jobs in Town
<http://www.ejobsville.com/>

Title:  Technical Lead  posted on 2014-11-04 15:10:03

Job Description:

*Title: Technical Lead*

*Location: Nashville, TN*

*Duration: Full Time*

*Interview Process: Telephone/ Skype*

*Mandatory Skills:* Informatica and Oracle Essbase



1) L2 tickets acknowledgement and resolution within the agreed SLA.

2) Reducing recurring tickets through problem management and root cause
analysis leading to high customer satisfaction.

3)Proven experience in the software support and maintenance lifecycle

4) Preferably exposure to Capital Markets/Financial Markets and the
underlying business operations

5)Participate in KT sessions for on boarding new applications/changes &
Provide cross KT to other team members

6)Self-starter able to work in a globally distributed team.

7) Good communicator .Ability to liaise with the business, operations and
technical support team around business requirements as well as interface
partners on technical aspects of the interfaces.

8) Strong problem solving abilities, logical thinker

9) Excellent written and verbal communication skills

10) Preferable knowledge on AsseT

11) Assisting Junior support analysts to resolve the tickets.






Job Requirements: *Mandatory Skills:* Informatica and Oracle Essbase




*Click here to view full job description and apply
<http://www.ejobsville.com/display-job/277334>  (Registration not mandatory
to apply for this job)*

------------------------------
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eJobsVille.com - For The Best Tech Jobs In Town

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