Kavitha Palaniswamy
Ph: 847-223-7391
Email: [email protected]



SUMMARY

•       Over Seven (7) Plus years of experience in Information Technology as
Senior Software QC/QA Analyst in various Domains (Web and Client/
Server applications).
•       Proficient in Software Development life cycle Quality Assurance
testing including System testing and testing methodologies. Excellent
understanding of the Software Development Life Cycle and role of QA.
•       Proficiency in performing both Manual and Automated testing using
testing tools like WinRunner, Test Director, LoadRunner and Quick Test
Pro.
•       Performed Functional testing, Black box testing, GUI testing, Back-
end testing, Load/Performance testing, Regression testing and User
Acceptance Testing in medium to large-scale applications with multiple
interfaces.
•       Hands on Experience in Project planning, Execution, Requirement
Analysis, Risk Management and Reporting.
•       Extensive experience in defect tracking tools like Test Director,
Clear Quest, Bugzilla & configuration management tools such as VSS and
WSS.
•       Experience in Performance testing and Load Test using LoadRunner.
•       Experience in writing Test strategy, Test scenario, Test plan, Test
cases, Bug reports and developing Test scripts
•       Possesses a strong understanding of Insurance, Banking & Finance
domains.
•       Involved in generating Test Scripts using Quick Test Pro (QTP) for
different transactions to execute Functional Testing, Regression
Testing and Acceptance Testing.
•       Represented various meetings for QA issues with various levels of
management in organization.
•       Excellent interpersonal, communication skills and the ability to
perform both independently and in a team environment and ability to
quickly master new concepts, very co-operative team player, innovative
and self motivated.

EDUCATION & CERTIFICATIONS
ISTQB – Certified Tester Foundation Level
Brain bench - Certified Software Testing (CST), Certified Software
Quality Assurance (CSQA)
Brain bench- Certified C#
HP -Accredited Integration Specialist in HP Quality Center v9
HP Quick Test Professional 9.5 Certified
Education: Master’s in Software Engineering (MSE).
TECHNICAL SKILLS

Testing Tools   Win Runner 8.0, Load Runner 7.5, 8.0, 9.5, Test Director
7.6, 8.0
Mercury Quality Center, Quick TestPro 6.5, 8.0, 9.5, Rational Robot
.NET Technologies:      ASP.NET, C#.NET, Visual Basic.NET, Visual
Studio.NET, Web Services, .NET Framework, ADO.NET, XML.NET, Web
Services
Programming Languages:  C#, VB.NET, JAVA, C, C++, Visual Basic 6.0,
SQL, PL/SQL
Database:       SQL Server , Oracle 8i/9i,10G MS-Access 2000 , TOAD
Web Technologies:       HTML, ASP.NET, ASP,  CSS
Source Control  Visual SourceSafe, WSS
Operating System:       Windows (XP,2000, NT, 98)
Browsers        Internet Explorer, Netscape Navigator, Firefox

PROFESSIONAL EXPERIENCE

Zebra (Oakland, CA)
Senior QA Engineer                                                      May’07 
– Mar’09

Project Summary:  Zebra (Formerly known as Navis Containers and
Terminal Systems) is a leader in providing, mission-critical solutions
for managing logistics, assets, inventory and cargo across the global
supply chain. With its diverse portfolio of products, Navis solutions
enable the world’s leading logistics providers, retailers and
manufacturers to increase capacity, improve service, and make a
profit.
Navis DC Flow Visibility and Scheduling is a web based application
that helps to optimize the planning and efficiency of scheduling loads
to distribution centers (DCs) across multiple warehouse facilities. It
also aids in tracking assets and enables planning of equipment at the
dock.
Roles and Responsibilities:

•       Involved in gathering requirements and analyzed business
requirements, use cases and technical specifications and writing
effective test cases.
•       Prepared Test Strategy based on Functional Requirement
Specifications and System Design Specifications.
•       Prepared different levels of Statement of Work to estimate the QA
effort.
•       Developed Test cases using Quality Center based on the technical
specifications and business requirements.
•       Actively participated in reviews and meetings to evaluate project
artifacts which include design documents, project requirements,
business specifications and technical specifications.
•       Participated in all phases of the SDLC of this project
•       Prepared Test Data to support the execution of the test cases.
•       Performed back end testing by design and executing complex SQL
Queries to extract data from different data sources to validate the
corresponding reports.
•       Ensured that isolated environments exist for Development, Quality
Assurance, Stage and Production with standards and processes in place
for user segregation, security and synchronization of changes and
updates and access is provided to the environment.
•       Discussed with the Manager weekly and as required, regarding the
risks/upcoming action items for that particular week.
•       Performed a random selection of items from unit testing and
validated to ensure integrity of deployed application.
•       The Black Box validation (testing) method is used by selecting valid
and invalid input and determines the correct output.
•       Converted most of the manual test cases into QTP automated scripts
to perform Regression testing.
•       Retesting is performed on defects after a 100% initial pass of all
the test cases is completed.
•       Educated/Trained the QA Project team members in understanding the
business/functional logic of the requirements and ensured that the QA
standards are followed by the team members.
•       Provided status reports including: Weekly Status Reports, Daily
Status Reports, and Wrap Reports.
•       Scheduled meetings with the Developers to discuss the Issues logged
in Quality Center and updated its status.

Environment:  Mercury Quality Center, QTP, Test Director 8.0, .Net,
C#, SQL Server, Java Script, IIS, Windows XP, Windows Server 2003, MS
Visio, VSS.


Blue Star InfoTech (Mumbai, India)                      June’06 - April’07
(SEI-CMM Level 5 and ISO 9001:2000 Company)
Senior Software Engineer
Project Summary:  This Project is to operate an e-commerce marketplace
for perishable goods that consistently delivers fresh, high quality
products direct from the supplier to the customer at competitive
prices. This project (ProFlowers) is to develop an application of
process to sell a wide variety of fresh-cut flowers, mixed bouquets
and potted plants, all shipped from the grower, usually within 24
hours of being cut (Web Versions) using .Net environment. Proflowers
has become the largest domestic direct-from-the-grower Internet flower
provider and also offers various items through online for the
Customer.

Roles and Responsibilities:
•       Analyzed business requirements, use cases and technical
specifications and created test plans and test cases.
•       Prepared Test plan and Test specifications based on Functional
Requirement Specifications and System Design Specifications.
•       Developed Test cases based on the technical specifications and
business requirements.
•       Used Mercury Win Runner to write test cases and executed test case
and analyze test results.
•       Converted all manual test cases into Win Runner  automated scripts
•       Executed test scripts using Quality Center and analyzed the test
results.
•       Designed automation scripts, parameterized them, and validated them
to suit the functionality of the application.
•       Maintained the requirements traceability matrix and reviewed
frequently to ensure that test cases appropriately translated and
mapped to requirements.
•       Prioritized and classified bugs. Generated and tracked the defects
using Quality Center
Environment: Win Runner, Test Director, .Net, C#, Web Services,
JMS,                          MS SQL Server, ASP.Net, Java Script,
Cold Fusion, XML, HTML/DHTML, VSS

Samveda Technologies Pvt Ltd, (Bangalore, India)                Jun’04 - May’06
Cubic Defense Systems, US
Description:
Education loan: Ed Loans offers the ideal education financing solution
for professional and personal development. Browse through loans
specifically designed for students attending school on a part-time
basis, including weekend, evening, distance learning and continuing
education programs. It offers the most competitive rates and all the
information you need in a single site. So you can spend more of your
valuable time pursuing your education and less time worrying about how
to pay for it.
Roles and Responsibilities:
•       Analyzed business requirements, Use cases and technical
specifications and created test plan and test cases for the
application under test.
•       Organized formal reviews of technical specifications, Code review,
design documents and test plan thereby creating reports and
documents.
•       Involved in testing the application manually to validate the
functionality of the application.
•       Performed thorough system and functional testing and logged defects
in Test Director.
•       Conducted defect status report meetings with developers and system
analyst involved in the

CPN Investment Management
Description:
Global Plus - A real-time, browser based, asset management and custody
solution application which provides comprehensive integrated support
for a wide range of business lines including private banking,
institutional trust and global custody and also provides true multi-
currency accrual accounting and custody support for real-time, message
based, straight-through processing.
Roles and Responsibilities:
•       Analyzed business requirements, use cases and technical
specifications for writing effective test cases.
•       Created Test Plan, Test Cases and Test Data based on the functional
documents and PRD.
•       Organized formal reviews of technical specifications, design
documents and test plan thereby creating reports and documents.
•       Initial testing was done manually and later used Win Runner to test
the application functionality against user requirements using
automated scripts.
•       Used Win Runner functionality like Rapid Test Script Wizard to learn
and capture all the object properties of the Application Module.
•       Extensively worked on handling the application response for Positive
and Negative sets of data with Data Driven Testing using Win Runner.
•       Performed thorough system and functional testing using Win Runner
and logged any defects using Test Director.
•       Conducted Defect Review meeting to evaluate defects raised by the
team and with Project development team and generate reports.


Sinensis Technologies (Bangalore, India)                        Jan’02 - May’04
CIS Systems:
Description:
Service Management System Provides companies with an intuitive product
centric method for managing the delivery, administration and tracking
of services, applications and other resources across complex
distribution models. The central provider of the applications and
services being managed within Pivot Path creates a central catalog of
services, applications and other resources that are available for
distribution. The company will then create unique catalogs of services
for each of their organization, division, department, partner,
supplier, or customers using services from them. This central
management and distribution capability greatly reduces the complexity
of delivering on Demand services and applications, by enabling easy
access to services and applications.
Roles and Responsibilities:

•       Involved in preparing Test plans and Test cases based on business
requirement documents.
•       Developed positive and negative test scenarios for Black box and
performed Manual Testing.
•       Open the bugs using bug tracking tool Test Director, and assign them
to the development team.
•       Involved in performance and functionality testing of the application
using Loan Runner
•       Created Scripts using  Vugen and run scenario’s with Controller
•       Created schedule, scenarios, added Vusers and simulated the load
using Controller in Load Runner.
•       Used Start/End Transaction to calculate the time required to finish
a transaction during performance/load testing.
•       Used Test Director to log defects.
•       Actively participated in daily and weekly test progress meetings.
•       Responsible for preparing User Manuals.

Environment: VB, ASP and SQL Server, Load Runner, Windows 2000
Dayon, UK
Credit Tool:
Description:
The application was developed for Dayon with basic functionality which
involves providing the UI for Dayon card holder to become through
their balance details, balance summary, billing periods, financial
charges in the form of a statement. These application users
communicate between the application and the database.
Roles and Responsibilities:
•       Involved in Black Box Testing using Manual Testing methodologies
•       Developing Test Cases based on the PRD (Project Requirements
document).
•       Executed Test Cases and reported Issue/defects.
•       Involved in Integration, System and Acceptance Testing of the
application.
•       Used Test Director for creating test plans and test scripts and
executing automated test scripts.
•        Maintained defect repository and followed defect life cycle until
it was closed.
Environment: VB, ASP and SQL Server, Test Director, Windows 2000




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