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*IDM Support-L2 Support Analyst* *Weehawken, NJ* *12+ Months Contract* Security IT responsibilities: · Level 2 support on all Authentication & IAM systems · Troubleshooting and remediation of issues on SiteMinder · Performing maintenance activities to all supported applications · Perform checks & access reviews with help of SQL query/tool · Ensure incidents/requests are resolved within agreed SLA times · Preparation and involvement in BCM (Business Continuity Management) activities · Application deployment · Identifying and implementing process improvement initiatives across the team Ensuring Audit/Risk items are flagged and remediated *Required Technical Knowledge & Working Experience:* · BBS, Sailpoint or a similar Entitlement/Recertification review tool · Active Directory setup / admin · LDAP setup / admin · Database (Oracle / Sybase) usage / admin · UNIX (Solaris/RHEL) and Windows Server platforms usage / admin · Web & Application Server (Apache / IIS / Tomcat / Websphere) setup / admin · Mainframe DB2 MainView tools & utilities (e.g. TSO, SQL, JCL, TOAD) usage · ITIL processes (Incident Management / Request fulfilment / Problem Management) · IT Service Management tools (ServiceNow) · Putty and similar tools · Bash / Ksh / Perl / Python scripting *Essential soft skills:* · Strong written & verbal communication skills, applicable to technical and non-technical audiences · Strong stakeholder management skills · Ability to learn quickly, adapt quickly to new tools / technologies / processes · Flexibility regarding working hours including sometimes at weekends Regards, Shivam Dixit Talent Acquisition Executive Email: shi...@erostechnologies.com Work: +1-408 465 5242 EROS Technologies Inc. -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-users+unsubscr...@googlegroups.com. To post to this group, send email to oracle-users@googlegroups.com. Visit this group at https://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.