Hi All,

Just wanted to provide some high levelguidelines on what we are
looking for to try and help narrow down the search:
Candidate must be expert in Unix (Supportsapplication, supports and
writes scripts, log analysis)
Candidate must have previous extensiveexperience working with Oracle
Candidate must have previous extensiveexperience working with
Websphere or similar application
Candidate must be expert in understandingthe release management process
Candidate must have previous experiencein being the "hands-on" support
for major release throughoutthe Software Development Life Cycle (SDLC)
Candidate must be willing to work handson
Looking for a consultant to help us with release management and
production support, to act as a backup for a. The job description is
attached below.  In terms of technical skills, we are looking for a
system engineer with a strong knowledge of Unix, Unix shell scripting,
and SQL. Prior support of applications running on Oracle databases and
Websphere is a huge plus.  This is a 6 month plus assignment in the
Bethlehem, PA office.  Please send resume to my attention with lowest
rate upfront.  Thanks
Skills:
 A Production Support analyst is required to conduct and coordinate
production operation activities and schedules to satisfy or exceed
customers’ expectations established in the SLAs. Responsible for daily
production support of application systems and has the ability to
identify the development and deployment approach to be used to fix
production issues. Also responsible for managing development and
testing environments, and support of various tools used in the
development team’s SDLC process
Organize a centralized production support team for the Distributed
Systems applications.

Support and Maintain SLAs, metrics, and performance measurement
process for the applications and environments in scope.

XStructure the team and its activities to ensure full support of
critical applications and business processes.

Maintain documentation and knowledge bases for distributed application
to continued support.

Execute on the strategy of productivity increase and cost reduction.

Work with the supervisor to evaluate new technologies; serve as the
technology expert in the platforms supported.

Manage relationships with the corporate shared services.
Technology
•Skilled in Unix-, Java-, and Oracle-based system support
(Windows/Intel- and .NET-based experience is a plus).
•Technically proficient in change control, source control,
monitoring, log analysis, and other production operations technology
and tools.

Problem Solving
•Strong analytical skills. Ability to analyze technical
problems in large and inter-dependent systems, isolate their root
causes, and identify short-term and long-term solutions.
•Ability to work effectively under pressure.

Communications Skills
•Excellent interpersonal and communication skills and
situational awareness
•Ability to translate the most technical information to
concepts that are understood by the particular audience, including IT
and business leadership.
•Maintains a network of peers in the field to improve ability
to solve system problems, and utilize best practices

People Management
•Strong organizational skills and be self-directed and
proactive in problem solving.
•Strong team leadership skills; ability to be a thought
leader, coach, and mentor.

Process
•Experience implementing quality guidelines, standards and
procedures for mission-critical IT systems.
•Strong project management skills e.g. planning, budgetary control, etc
 Knowledge:

Technical
Has in-depth knowledge of responsible technical area.  Is
familiar with all IT functions and services.  Understands
architectural issues and factors them into decisions and
recommendations.
Knowledge of Unix-, Java-, and Oracle-based system
principles, design, and operation. (Windows/Intel- and .NET-based
experience is a plus).

Business
Understands customer requirements and their impact on
proposed solution.  Understands the business unit’s products, services
and basic business processes.  Anticipates how technology enhancements
will affect business processes.  Understands business impact of
various solutions, and can assess tradeoffs between business needs,
technology requirements and costs.

Project Management
•Broad knowledge of the systems development life cycle, and
client business area functions and systems.
•Familiar with the needs of the developers and other system
development staff, and with the tools and methodologies used during
typical SDLC.
•Experience implementing quality guidelines, standards and procedures


Education and Experience:
Education:  BA/BS Degree in Computer Science or related field or
equivalent; advance degree desirable

Experience:   Typically candidates in this role will possess a minimum
of 2 years experience in managing and supporting  medium to
large-scale production support operations and staff



--
Candidate MUST be able to attend a face to face interview after a phone.
Always include the following candidate information
Complete Name:
Visa Status:
Lowest rate:
Location:
Availability:
Contact information:
Must clear background check if confirmed for position.
I will respond if there is an interest in your submission.
Email ALL your inquiries rather than phone, I will reply at my
earliest convenience, Thanks!!!!


Regards
Kevin
kevin.pa...@needack.com

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