*Job Title* *ITSM Technical Architect (15+ Years of Exp.)*
*Project Location* *Seattle, WA* *Duration* *6+ months Contract* *Interview Process: Phone + SkypeVisa: US Citizen/ GC only* *JOB DESCRIPTION:* Code: CSBG-JD-ITSM Technical Architect *Job Responsibilities* *Core responsibilities include* 1) The candidate will be required to architect, design and implement enterprise tools/solutions for areas covering Monitoring, Automation, ITSM and service delivery 2) Ideal candidate will be a self-starter with demonstrated experience working in a team environment to define the technical architecture for ITSM tooling solutions 3) Provide vision and ITSM expertise to a large team. 4) Subject Matter Expert in Tools for Monitoring, Automation, DC tools and ITSM to perform L4 level design and architecting activities. a. ITSM Tools Knowledge: ServiceNow, BMC Remedy/HP Service Desk/Service Now/CMDB 5) Sketching out architectural design for tool implementation and documents for design activities. 6) Constructing High/Low level design of tools as per requirement and End to end implementation and integration of tools 7) Gather quality information and make recommendations from Cross-functional teams 8) Comfortable working in a dynamic environment and developing flexible solutions to meet evolving requirements. *Additional responsibilities* 1) Willing to work on 24X7 team on need basis and jell with team prioritization and commitments 2) This person should exhibit good team player skills 3) Willing and able to work after hours and weekends when required to support multiple time zones 4) Implementing and Adopting ITIL best practices 5) Providing support for Quality Engineering activities *Profile Screening* *Must Have Skills* • *15+ years of experience* in service design, service management role for large projects • Candidates must have knowledge about *Cloud service management tools platforms* from various vendors like *ServiceNow, HP, CA, BMC, Microsoft* and Open Source • Certification on any Scripting Language like Perl, Shell etc. • Extensive knowledge in scripting and programming. • Familiar with *standard ITIL best practices* and Prior experience across all stages of the ITIL lifecycle • Hypervisor Knowledge – *VMWare, Hyper V, Xen* • Monitoring Tools Knowledge: AppDynamics, Nagios, Splunk, Zenoss etc. • Expertise in Data Center technology • Efficient in providing support for Quality Engineering activities. • Excellent communication and Technical writing skills • Experience in automation lifecycle • Ability to work well under minimal supervision • Strong strategic thinker and the proven ability to execute • Proven results in delivery against commitments • Proven ability to manage and direct virtual teams • Strong relationship management skills • Team building and communications skills • Excellent proactive analytical and problem solving skills • Experience working in projects using Agile methodology *Nice to have skills* • Experience in working in a distributed team environment is a plus. • B.S, Engineering, Computer Science Thanks and Regards, Udbhav Mathur | Technology Resource Group Inc. 3736 Hillsdale Court Santa Clara, CA 95051 Office:408-709-1760 Ext : 701, Direct: 415-259-4032 Gtalk & Y!M: <http://www.tresourceinc.com/> udbhav.intime | Fax: 408-213-8316 udb...@tresourceinc.com | www.tresourceinc.com -- You received this message because you are subscribed to the Google Groups "OracleD2K" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracled2k+unsubscr...@googlegroups.com. To post to this group, send email to oracled2k@googlegroups.com. Visit this group at http://groups.google.com/group/oracled2k. For more options, visit https://groups.google.com/d/optout.
