Hi ,

Hope you are doing good !!

Please go though the requirement an let me know if you are Comfortable or
not ASAP..



We have an urgent requirement as follows:

Please respond with Update resume for vija...@avanitechsolutions.com



Role: Oracle/Right Now CX Consultant

Location: Milpitas-CA

Duration: 6-12 months



Key points for candidate sourcing:

·         *Optional/Good to have:*  Technical experience in configuring
Oracle/RightNow CX components

·         Mandatory:   Languages (C#.NET, C++, Apex, JAVA, SOAP APIs, REST
APIs etc…)

·         Mandatory:   Oracle Service Cloud Connect (Common Object Model,
PHP, SOAP, REST)

·         *Mandatory:*   Web technology skills (HTML5, XML, AJAX, *PHP,
JavaScript, CSS*, etc…) a plus



Knowledge, Skill and Ability Required:

·         3-5 years of Cloud CRM solution expert knowledge / experience
(Oracle/RightNow CX) especially in the Chat, Knowledge Base, Email and
Incident Management

·         Experience in implementing application solutions (all phases:
Scoping, Development, Testing, Training & Production deployment)

·         Contact Center experience

·         Must be able to lead in a team environment with strong analysis
and troubleshooting skills.

·         Experience in identifying, analyzing and documenting Business
Requirements

·         Experience in establishing business process workflows in regards
to Public / Agent facing UI.

·         Technical experience in configuring Oracle/RightNow CX components

·         Languages (*C#.NET*, C++, Apex, *JAVA*, *SOAP APIs*, *REST APIs*
 etc…)

·         Oracle Service Cloud Connect (Common Object Model, PHP, SOAP,
REST)

·         Web technology skills (HTML5, XML, AJAX, *PHP, JavaScript, CSS*,
etc…) a plus

·         Requires Master’s degree in Computer Science, Business
Information Systems, or a degree in a related field with experience of
five+ years in Contact Center Services – Business Management / IT solutions.

·         Excellent communication skills (verbal/written) is required.






Thanks & Regards

*Vijender D *| IT Recruiter

*[image: cid:image001.jpg@01D08762.68493F80]*

​Mobile: +1-585-643-1768 | Fax: +1- 585-285-4133

​email: vija...@avanitechsolutions.com <00...@avanitechsolutions.com>  |
website: www.avanitechsolutions.com​​

Yahoo: vijjuvijay48 | Gtalk: vijjuvijay48

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