Hi Need GC and US-Citizen only Please share profile at rahulg...@onsinteractive.com
*Job Title: **IT - Systems Management Analyst - Senior* *Location: **Plymouth, MN* *Job Type: **Right to Hire* *Job ID:** 16-01283* *Job Descriptions:* This function coordinates the processes and activities that focus on restoring service after an incident occurs. Monitors environment health and the facilitation of high severity incidents to improve the state of service availability and continuity. This function also includes those who operate and monitor computer and peripheral equipment. Coordinates the efforts of all functions to complete scheduled jobs in a timely manner. Documents all problems (hardware, application, facility, etc.) and takes corrective action as required. Interfaces with other departments as required. • Performs incident management, service restoration, and/or change verification activities. • Prioritize incidents based on defined ITSM priority definition and guidelines. • Help drive risk prevention, awareness, and team accountability, helping identify and raise awareness for incidents that may breach or may have incorrect Severity levels assigned. • Effectively communicate awareness, issues, alert confirmations and status, to team and other areas. • Utilize documentation, associated topologies, change activity, monitoring tools, and expertise to monitor and validate overall environment health providing higher-level support for support groups with respect to critical applications health. • Perform manual application and portal test to ensure systems are available and functioning. Complete 'check-out' of all critical applications to identity possible business impact. • Utilize Client monitoring tools and any non-Client monitoring tools for troubleshooting and alerting. • Acknowledge, validate, and correlate monitoring alerts. Proactively monitor and trend component/application/product performance and degradation. *Software skills needed:* Windows XP, Windows 7, Microsoft Office Suite, Internet Explorer UCC Rotating Shift Coverage: 4 day shift 7am -7pm 4 days off Then 4 night shift 7pm - 7am Two weeks in succession Face to Face interview preferred. *We would need following information,* 1. Full Name (Legal): 2. Availability Date: 3. Work Authorization Status: 4. Compensation Expectation: 5. Current Location: 6. Contact Number: 7. Willing to relocate to client location: 8. Best time to call: *Best Regards,* *Rahul* *Sr. Technical Recruiter* *Ons Interactive solutions* *Accelerating Customer Growth…* *Global Locations: US-Canada-India* *US T: 201-383-2812* *F: 203-779-1102* *Email: rahulg...@onsinteractive.com <rahulg...@onsinteractive.com>* -- You received this message because you are subscribed to the Google Groups "OracleD2K" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracled2k+unsubscr...@googlegroups.com. To post to this group, send email to oracled2k@googlegroups.com. Visit this group at https://groups.google.com/group/oracled2k. For more options, visit https://groups.google.com/d/optout.
