*Job Title* *Desktop Support Analyst*
*Project Location* *Washington, DC* *Duration* *6+ Months Contract* *Interview Mode: Phone + Skype* *Visa: Any* *Job Description:* *Job Overview:* The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 (including Outlook 2010), Active Directory, Microsoft Lync/Skype for Business, Client Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The successful candidate will be expected to interface with internal customers and various technical support teams. The demonstrated ability to follow standard operating procedures and processes is essential. *Job Description:* - At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via CA Service Desk or BMC Remedy. - At least 5 years' experience in with installing, configuring and supporting the Microsoft XP/Vista/Windows 7/8/10 operating systems on laptops and desktop computers in a client/server environment. - At least 5 years' experience in supporting common applications, such as Microsoft Office; experience with scripting using VB Script, Java-script, SQL, PowerShell, or HTML - Excellent written and oral communications are required as this position will interface with clients via phone and e-mail and in person. Demonstrated ability to concisely summarize and document client issues is required. - 2 years’ minimum experience planning and executing activities using with Microsoft Project, Visio, Excel, PowerPoint and SharePoint - Strong Level 1 network and VPN diagnosis and troubleshooting skills. - Knowledge of BlackBerry enterprise server client administration and/or AirWatch smart phone support. - Demonstrated analytical and problem solving skills. - Strong interpersonal and communication skills who can work with people at various levels of the organization. Thanks & Regards, Udbhav Mathur Talent Acquisition Specialist Email:- umat...@tekshapers.com <tar...@tekshapers.com> Gtalk: udbhav.intime Tekshapers Inc. – WMBE Firm 1441 E. Maple Rd, Suite # 301, Troy, MI 48083 http://www.tekshapers.com Certification: WMBE Certified | E-Verified Company | ISO 9001:2008 -- You received this message because you are subscribed to the Google Groups "OracleD2K" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracled2k+unsubscr...@googlegroups.com. To post to this group, send email to oracled2k@googlegroups.com. Visit this group at https://groups.google.com/group/oracled2k. For more options, visit https://groups.google.com/d/optout.
