* **Location: Schaumburg, IL* *Duration: 3 months*
*Role: ITIL/Process Control Business Analyst* *REPORTS TO: Business Relationship Manager* *DEPARTMENT: Global IS/IT* *DIRECT CLIENT * Someone with a solid ITIL background, combined with hands-on knowledge of manufacturing process control environments, to help evangelize ITIL concepts to our internal manufacturing business partners. This is likely to be a 90 day engagement, location primarily Schaumburg, but potential short term travel to T&L facilities (Decatur, etc). At a minimum, the resource has to be ITIL V3 certified at some level beyond foundations (manager or expert). Travel outside of Chicago would be covered as a reimbursable expense. *Dimensions* * * Process Control ITIL BMC Remedy is the IT Service Management toolset. *Skills and Knowledge Required:* Excellent communication, facilitation and interpersonal skills, able to engage effectively with practitioners within the organization and with Process Control SI’s. Thorough understanding of ITIL in general and Change Management in particular An understanding of process industry automation and architecture Document process flows Identify process improvements Experience working within a multi-cultural environment. Fluent in English with other spoken languages a plus. ITIL certified a plus -- ** *Kindly send your responses only to **ramand...@idctechnologies.com* ** *Thanks, Raman Gill IDC Technologies, Inc 1851 McCarthy Blvd, Milpitas, CA 95035 Phone: 408-457-9399 - Ext.: 2044 Email: **ramand...@idctechnologies.com* <ramand...@idctechnologies.com>* * -- You received this message because you are subscribed to the Google Groups "Oracle Developers" group. To post to this group, send email to oradev@googlegroups.com. To unsubscribe from this group, send email to oradev+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/oradev?hl=en.
