*Pega Architect –CPM expert*

Pittsburgh PA

Duration: 6 Months

This is an architect role. The details are below.



   - Guide atomic use cases and requirements for a new Customer Service
   Desktop (CSD) platform based on the capabilities of the Pega systems PRPC
   CPM framework.
   - Analyze existing systems for reuse capabilities and retrofit them into
   use cases and requirements for the new CSD platform.
   - Educate on implementation methodologies. (Flows, Decision rules, Data,
   UI).
   - Assume role or liaison as a SME for PRPC/CPM capabilities and
   limitations.
   - Actively engage and participate in DCO JAD sessions and drive it to
   help design use cases and requirements.
   - Direct technical team resources to build prototypes to help visualize,
   identify limitations and test out the Use Cases and Requirements design.
   - Work with Lead System Architects to provide additional options to a
   solution for overcoming design and technical limitations.
   - Work with UI team to give guidance on PRPC / CPM best practices.
   (Produce best practice and guideline documents were applicable.)
   - Enable team members by further developing their PRPC/CPM skill sets to
   become self sufficient.





Warm Regards*,*

* *

*Deepak Mohan*

*IDC Technologies | 1851 McCarthy Blvd. Suite 116, Milpitas, CA 95035 *

*deepa...@idctechnologies.com* <deepa...@idctechnologies.com>* | **408-457-9399
ext 2052**| **www.idctechnologies.com* <http://www.idctechnologies.com>* ***

* *

*YM: dmstaffing31 | G Talk: dmstaffing *

* *

*(E-mail is the best way to reach me) ***

* *

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