*Production Support Needed in PA !! START ASAP.*


Philadelphia, PA

Long term



*Kindly reply to sara.wil...@itbtalent.com*

  *Required Qualifications: *

8-10 years of  hands on production support experience

Possess an advanced and thorough understanding of application development
concepts, including database concept structures, software/application
development techniques and testing techniques

Demonstrated customer support mindset & mannerism

   - Must understand the flows of request and responses for web apps and
   how this is represented later downstream in batch.



UNIX/Linux background

   - Experience with Linux Operating System basics – vi editor, scripting
   - Strong scripting expertise – Shell Scripting, Python, Perl or Ruby.
   - Thorough understanding of Unix to look for logs and figure out issues.
   - Ability to Check logs for stuck threads, and bounce managed instances
   when needed
   - Ability to check queue managers running service bus to see & act on
   status MQ Series queue managers.
   - Experience in SPLUNK is a nice plus.



Experience with Virtual machines

Good problem analysis skills

Exceptional interpersonal communication skills: verbal, written and
listening

Familiarity with HTTP and TCP/IP protocols.

Familiarity with Restful web services.

        Familiarity with Object Oriented Databases and Object oriented
programming.

        Good understanding of Errors and Exceptions.

        Strong troubleshooting skills.

Familiarity with MOM (Message oriented Middleware).

Ability to accept, learn and adapt to new technologies.

Bachelor’s Degree in Computer Science or related field.


Regards,
*Sara Wilson* - Staffing Manager
Direct : 646-340-0603
sara.wil...@itbtalent.com

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