*Role : * *Avaya Engineer * *Location : *
*Phoenix (located in North Phoenix off I-17 and HWY 101* *Duration : * *one year contract**We need TWO Avaya Engineers WITH Aura experience, Session Manager, System Manager.* *Qualifications** :* 5+ years voice engineering experience supporting large complex integrated contact center solutions. General knowledge of communications and networking theory; network design and tuning. Working knowledge of TCP/IP and ISDN required. Possesses strong analytical and problem solving, time management and organizational skills. Recent hands on experience with ACM 6.x and 5.x, Session Manager, System manager and Aura Platforms a must. • Experience in prevailing industry voice architecture and engineering methodologies - MSF and ITIL preferred. Must have an understanding of how to identify and instill industry best practices. • Extensive experience with voice infrastructure and server theories, principles and concepts; voice application infrastructure and standards; networking fundamentals; Windows, Linux; SAN storage systems; clustering; physical server architecture; Voice mail; SIP; VOIP; Trunking. • Practical knowledge of voice applications and voice infrastructure technologies (i.e. Cisco/Avaya). • Ability to translate technical issues into understandable business language for end users. • Must understand impact of network and voice solutions on business operations. • Demonstrated ability to provide technical and operational leadership to IT professionals. • Strong IT management, documentation, planning and organizational skills. • Ability to handle multiple tasks simultaneously and respond under pressure. • Proven ability to work both independently and as a part of a team. • Excellent problem solving skills. • Excellent written and oral communication skills. • Preferred-Typically holds a Bachelor’s degree in Engineering, Computer Science, Information Systems or other related field (or has equivalent work experience). • Preferred -Certification(s) is a plus (i.e. CCNA, Avaya). • Specific design, installation and administration knowledge in Avaya Aura is essential, with Cisco UCM installation knowledge preferred • May have responsibility for coaching and mentoring junior technical and non- technical staff. • Use thought leadership and innovation to recommend improvements to overall operational efficiency within the voice infrastructure. Thanks & Regards! Manisha, Talentminds Inc, Irving, TX, Direct Number: 214-884-5321, Email : mani...@talentminds.com, www.talentminds.com. -- You received this message because you are subscribed to the Google Groups "Oracle Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to oradev+unsubscr...@googlegroups.com. To post to this group, send email to oradev@googlegroups.com. Visit this group at http://groups.google.com/group/oradev. For more options, visit https://groups.google.com/d/optout.
