Hi,

If you are Interested and available for the Job, Please revert back with
latest resume, expected pay rate, availability and other details required
for submission to n...@apetan.com.

*SoftLabMic Applications Analyst*

Duration: 20 months

Location: Yonkers, NY



*Telephonic+face2face/skype*



SKILLS:

Experience supporting and building for SoftLabMic (v 4.5 or higher)-
Required

Experience supporting and building for SoftPathDx, Flow, Ctg, Mol- Highly
desired

Experience supporting Data Innovations- Highly desired

Travel to hospital sites will be
required




DESCRIPTION:  Installs new applications, upgrades existing applications and
provides go-live and rollout support. Support users on new applications,
modules and functionality. Evaluates operational workflows and create
system specifications from user requirements.



Install new applications, new components, and upgrade existing
applications. Configure application settings. Provide go-live and rollout
support. Support users on new applications, modules, and functionality.
Provide application troubleshooting support for the application(s). Resolve
the issue, forward it to the correct group for remediation, or elevate it
to the vendor if required. Assist with determining how a new system,
upgrade, or new component can best meet the needs of the users. Analyze
business/clinical needs and requirements. Evaluate the operational workflow
that is applied to the system. Create system specifications from user
requirements. Create test plans and test new systems, version upgrades, and
any system modification. Document all outcomes of testing. Design database
queries and create reports utilizing a report-writing tool. Monitor
application issues and evaluate issues as they arise. Write and maintain
accurate and current documentation regarding application(s) supported by
the team. Participate in the maintenance of training materials and
disseminate materials to users. Provide timely, effective, and professional
customer support on a 24x7 rotating basis. Work with the help desk and
support personnel on escalated issues to identify problems and resolve
them. Triage network, hardware, or workstation issues as required. Analyze
necessary application modifications and work with the appropriate
Montefiore IT associate or the vendor to coordinate the modification. Act
as a liaison to the vendor for Montefiore IT or the client. Contact vendor
to report escalations and obtain assistance with solving issues. Assist
with the coordination of vendor activities including hardware or software
installation. Client IT is a professional services organization with a
matrix reporting structure. Associate’s roles may differ depending on the
project, however, their position and title remains the same.
Qualifications: Application implementation, troubleshooting, and support;
Application testing; Related clinical or business experience; Bachelor’s
degree or equivalent experience.

POSITION TYPE:  Contract

-- 

*Nick G.* |* Technical Recruiter **| **Apetan Consulting LLC |*

*Tel: 201-620-9700 * 141 **| **15 Union Avenue,  office # 6,  Rutherford,
New Jersey 07070  | *

*Mail :-** n...@apetan.com <n...@apetan.com> **| **www.apetan.com*
<http://www.apetan.com/> |

https://www.linkedin.com/in/nikhil-gupta-a4637391

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