Hi Luigi,

I can certainly share my logs. I'll send you an email. Thanks for the help!

Erik

On Friday, April 8, 2016 at 5:34:55 PM UTC+10, Luigi Dell'Aquila wrote:
>
> Hi Erik,
>
> It's hard to give you an answer here, this is the first report we have 
> from a system that crashes without emitting any logs at all.
> In other cases, when we had an unexpected crash with few information, it 
> was because of some OS related procedures (eg. process kill under heavy 
> load), but also in that case we had a log stating that the server was 
> killed.
>
> Could you please share your logs? Maybe we will find some hints in the 
> history
>
> Thanks
>
> Luigi
>
>
> 2016-04-08 2:18 GMT+02:00 Erik Pragt <erik....@gmail.com <javascript:>>:
>
>> Btw, running OrientDB 2.1.9.
>>
>>
>> On Friday, April 8, 2016 at 10:05:33 AM UTC+10, Erik Pragt wrote:
>>>
>>> Hi all,
>>>
>>> As the question title suggests, our OrientDB database crashed today. We 
>>> got notified by our monitoring server that our sites aren't accepting any 
>>> requests anymore, which was quickly traced to OrientDB being unavailable, 
>>> i.e., not running anymore.
>>>
>>> However, when checking the logs (orientdb.err/orientdb.log), there was 
>>> no indication at all of any crash. What can I do to investigate this issue, 
>>> and, even better, prevent OrientDB from crashing again? This isn't the 
>>> first time OrientDB crashes, but usually it's with an OutOfMemory 
>>> exception, which we fixed(?) by giving it more memory. Currently, the DB 
>>> hardly does anything (1 request per 10 seconds?), and we're a bit worried 
>>> that once we do get some requests, that OrientDB might crash more often.
>>>
>>> Our current settings to run OrientDB look like this:
>>>
>>> ORIENTDB_SETTINGS="-Dprofiler.enabled=true"
>>> JAVA_OPTS_SCRIPT="-Djna.nosys=true -XX:+HeapDumpOnOutOfMemoryError 
>>> -Djava.awt.headless=true -Dfile.encoding=UTF8 -Drhino.opt.level=9"
>>>
>>> # ORIENTDB MAXIMUM HEAP. USE SYNTAX -Xmx<memory>, WHERE <memory> HAS THE 
>>> TOTAL MEMORY AND SIZE UNIT. EXAMPLE: -Xmx512m
>>> MAXHEAP=-Xmx1024m
>>> # ORIENTDB MAXIMUM DISKCACHE IN MB, EXAMPLE, ENTER 
>>> -Dstorage.diskCache.bufferSize=8192 FOR 8GB
>>> #MAXDISKCACHE=""
>>> MAXDISKCACHE="-Dstorage.diskCache.bufferSize=8192"
>>>
>>> If we need to provide some more information, please let me know.
>>>
>>> Kind regards,
>>>
>>> Erik Pragt
>>>
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