I'm not sure about the Orion team contacts, but I'd suggest the problem is
with your mail account ;)
- you can't subscribe to Bugzilla - I just did and it worked fine
- you can't subscribe / recieve the list - I do fine
- you mail support / Magnus and get no response - I get both
All these seem to involve a mail fault on your end ?
-mike
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Douma, Ate
> Sent: Monday, March 19, 2001 9:24 PM
> To: Orion-Interest
> Subject: Impossible getting the attention of the orion (support) team.
> Are they still around?
>
>
> Hello all,
>
> I've been trying for weeks now getting any response from the orion team to
> no avail.
>
> First of all, I wanted to post a serious problem in Bugzilla but
> for that I
> need a account password.
> I've tried and tried, but never ever received a password after creating a
> new account or after requesting the account password to be send again.
>
> Then I tried sending a message directly to orion support. No response.
>
> Then I posted my problem to this list
> http://www.mail-archive.com/orion-interest@orionserver.com/msg09692.html
> (Serious problem with Orion transaction processing: multiple connections
> used within a single transaction) februari 13, 2001, including a
> test case.
>
> I mailed this problem again to [EMAIL PROTECTED] februari
> 19, 2001. No
> response.
>
> I mailed Magnus Stenman directly on februari 27 explaining these problems
> and requesting access to Bugzilla. No response.
>
> I'm not clear what options are left, but we are seriously
> considering other
> application servers right now as this kind of support is really not
> acceptable in the long run. At least a simple acknowledgment of the
> reception of the problem would give us the idea that someone is actually
> monitoring [EMAIL PROTECTED] mailbox. It doesn't seems to
> be the case
> right now.
>
> Having to switch to another application server is something I really don't
> like.
> Overall I like the orion application server very much (certainly for
> development).
> We consider the bug we encountered as very, very serious which
> will have to
> be solved otherwise we just don't have another option.
> The bad (non-existing?) support makes this truly serious.
>
> If anyone did have some contact with the orion team (mailbased or
> otherwise)
> in the last month's I would be very grateful to know how they did that.
>
> The same question I have for anyone how was able to create a Bugzilla
> account recently.
>
> Lastly, somewhat less important: does anyone receive the orion-interest
> maillist still directly to their mailbox?
> Since Januari 11, 2001, we didn't receive any mail anymore, and can
> therefore only access the maillist at
> http://www.mail-archive.com/orion-interest@orionserver.com.
> (re)Subscribing
> again didn't help a bit, not even using new mailaccount.
>
>
> Ate
>
> +-----------------------------------------------------------+
> | Ate Douma iWise B.V. |
> | Hoofdstraat 2a-4a |
> | mailto:[EMAIL PROTECTED] 4941 DC Raamsdonksveer |
> | Phone ++31 (0)162 517167 The Netherlands |
> | Fax ++31 (0)162 516872 http://www.iwise.nl |
> +-----------------------------------------------------------+
>
>
>
