Is release 1.4.8 already available, because I'm having the same bug?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Douma, Ate
Sent: mardi, 20. mars 2001 14:42
To: Orion-Interest
Subject: RE: Impossible getting the attention of the orion (support)
team. Are they still around?
FYI:
My reported bug was fixed by the orion team (to be release in 1.4.8) within
2.5 hours after entering it into Bugzilla.
Can't really ask for more, can I?
Ate
> -----Original Message-----
> From: Douma, Ate [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, March 20, 2001 11:04 AM
> To: Orion-Interest
> Subject: RE: Impossible getting the attention of the orion (support)
> team. Are they still around?
>
>
> As of today, we receive the maillist directly again.
> Furthermore, I received my bugzilla account password and
> already entered our
> problem in bugzilla (bug 368).
> The mailserver problem thus seems to be resolved by orion (we
> didn't have to
> do anything).
>
> Thumbs up for orion for the quick response.
> Now if they could resolve our real problem (almost) just as
> quickly ... :-)
>
> All in all, my confidence in orion has been partly restored.
> Lets hope they get their application server support back into
> high speed
> soon.
>
> Ate
>
> > -----Original Message-----
> > From: Douma, Ate [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, March 19, 2001 12:47 PM
> > To: Orion-Interest
> > Subject: RE: Impossible getting the attention of the orion (support)
> > team. Are they still around?
> >
> >
> > FYI:
> >
> > I received a very quick response from Karl Avedal on me
> > previous posting.
> > It looks like their mail doesn't get through to our
> > mailserver since they
> > switched servers early january.
> >
> > We are again in contact and I'm very much relieved about that.
> >
> > Hopefully, we can resolve our problems quickly now.
> >
> > Ate Douma.
> >
> > > -----Original Message-----
> > > From: Douma, Ate
> > > Sent: Monday, March 19, 2001 11:24 AM
> > > To: 'Orion-Interest'
> > > Subject: Impossible getting the attention of the orion
> > (support) team.
> > > Are they still around?
> > >
> > >
> > > Hello all,
> > >
> > > I've been trying for weeks now getting any response from the
> > > orion team to no avail.
> > >
> > > First of all, I wanted to post a serious problem in Bugzilla
> > > but for that I need a account password.
> > > I've tried and tried, but never ever received a password
> > > after creating a new account or after requesting the account
> > > password to be send again.
> > >
> > > Then I tried sending a message directly to orion support.
> > No response.
> > >
> > > Then I posted my problem to this list
> > > http://www.mail-archive.com/orion-interest@orionserver.com/msg
> > > 09692.html (Serious problem with Orion transaction
> > > processing: multiple connections used within a single
> > > transaction) februari 13, 2001, including a test case.
> > >
> > > I mailed this problem again to [EMAIL PROTECTED]
> > > februari 19, 2001. No response.
> > >
> > > I mailed Magnus Stenman directly on februari 27 explaining
> > > these problems and requesting access to Bugzilla. No response.
> > >
> > > I'm not clear what options are left, but we are seriously
> > > considering other application servers right now as this kind
> > > of support is really not acceptable in the long run. At least
> > > a simple acknowledgment of the reception of the problem would
> > > give us the idea that someone is actually monitoring
> > > [EMAIL PROTECTED] mailbox. It doesn't seems to be the
> > > case right now.
> > >
> > > Having to switch to another application server is something I
> > > really don't like.
> > > Overall I like the orion application server very much
> > > (certainly for development).
> > > We consider the bug we encountered as very, very serious
> > > which will have to be solved otherwise we just don't have
> > > another option.
> > > The bad (non-existing?) support makes this truly serious.
> > >
> > > If anyone did have some contact with the orion team
> > > (mailbased or otherwise) in the last month's I would be very
> > > grateful to know how they did that.
> > >
> > > The same question I have for anyone how was able to create a
> > > Bugzilla account recently.
> > >
> > > Lastly, somewhat less important: does anyone receive the
> > > orion-interest maillist still directly to their mailbox?
> > > Since Januari 11, 2001, we didn't receive any mail anymore,
> > > and can therefore only access the maillist at
> > http://www.mail-archive.com/orion-interest@orionserver.com.
> > (re)Subscribing
> > again didn't help a bit, not even using new mailaccount.
> >
> >
> > Ate
> >
> > +-----------------------------------------------------------+
> > | Ate Douma iWise B.V. |
> > | Hoofdstraat 2a-4a |
> > | mailto:[EMAIL PROTECTED] 4941 DC Raamsdonksveer |
> > | Phone ++31 (0)162 517167 The Netherlands |
> > | Fax ++31 (0)162 516872 http://www.iwise.nl |
> > +-----------------------------------------------------------+
> >
> >
>
