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ry.id=42477> &story.id=42477

 


FBI logs on for monitoring service for Arabic networks


11/01/06 -- 04:31 PM 
By Wilson P. Dizard III,


 



The FBI now has access to an online service that its employees can use to
screen TV broadcasts and provide alerts when specified words are used,
either on English-language networks or networks broadcasting in Arabic. 
 
Critical Mention Inc. of New York City provides the service, which it is
furnishing to multiple users at the bureau under a recently concluded
one-year contract with options for renewal. 
 
"CriticalTV alerts users about a relevant clip seconds after a broadcast,
and allows users to share the clip instantly within a workgroup via secure
video-e-mail or a private video gallery. Users can also order a professional
transcript or hard copy online," according to a company announcement. 
 
The vendor has forged a partnership with IBM Corp. to incorporate an
Arabic-to-English, speech-to-text translation feature into the CriticalTV
service. The TV monitoring service generates alerts of the use of a
specified word or term within two minutes or so of its broadcast via a
satellite or terrestrial broadcast network, the company said. 
 
The bureau is using the service to monitor TV news mentions of the term
"FBI" on various news networks to track the public's perception of the law
enforcement agency, sources said. 
 
In a similar vein, a user at the bureau could use the service to track the
use of other words of interest that might be broadcast in Arabic, including
the names, events, locations, physical objects, organizations, vehicles,
political parties, products or the like. Then a user could receive an
English-text version of the Arabic broadcast as well as a video clip, and
potentially incorporate the information in an appropriate database. 
 
The company's chief financial officer, Alan Davison, noted that its existing
customers include many Fortune 500 companies as well as members of Congress
who seek to track the news profile of political campaigns, major public
events, their own companies, competitors, their products and the like. 
 
Davison said that Critical Mention would launch its monitoring of five
Arabic-language TV networks in mid-November, including Al Jazeera and other
major broadcasters. 
 
He added that the company plans to expand the foreign-language TV monitoring
service to other languages as well. 
 
A system user views a screen that provides, among other features an
opportunity for "advanced search" which limits an inquiry by the network
monitored or by other dimensions. Once the user has crafted a search that
limits the inquiry to a targeted word or phrase, the system generates a
response that includes text and video clips of the use of that term. 
 
The user can immediately view the entire video clip or text version of the
broadcast, translated by the advanced IBM Arabic-to-English translation tool
if necessary. 
 
The company already has about 500 clients, including private companies and
government agencies.



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