RE>>OST and Strategic Managemen 3/7/97
Michael, thanks for your insights into OST at Boeing. This is the second time I'm hearing about OST at your company. It seems to produce results. You stated that "The 'challenge' that is issued and for which the OS is a vehicle of response, is a major key to success" and that exactly is my challenge. I like to use OS with our executive team to formulate one unambiguous "challenge" for which a second OS (or FSC) event is the means to respond. Are you aware of examples where OST was used in this context?
