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Thank you. Buzz Blick Basic Information: "Redesigning America's Schools: A Systems Approach to Improvement" by Francis Duffy, Lynda Rogerson and Charles (Buzz) Blick. Christopher - Gordon Publishers, 320 pages. Hardbound. ISBN: 1-929024-12-6. (U. S.) $44.95. 1-800-934-8322 (in the U. S.). Brief Description: The book provides a systemic, systematic strategic approach for improving entire school districts. We call that approach Knowledge Work Supervision. Part one outlines reasons why a systems approach to educational improvement is necessary, describes the special needs of teachers as "knowledge workers" (as well as school systems as knowledge-creating organizations) and provides a brief history of school improvement in the U. S. Part two describes how Open Space Technology, Appreciative Inquiry and Search Conferences may be used to build support for innovation within the school system and the community it serves, while providing strategic direction for district-wide school improvement. It then outlines a step-by-step process to redesign whole school districts for high performance, achieve stability and diffusion of change, then sustain school improvement over time. Part three describes key roles in school improvement, leadership necessities and the productive use of teams in such efforts. Ten "tools" for systems assessment and improvement are included in the appendix. Extensive references are provided.