A suggestion: use the theme "issues and opportunities for creating 
organizations of excellence". Has worked well for me in the past.

Best of luck,
Birgitt
OSLIST <osl...@listserv.boisestate.edu> wrote:
> Within a couple of weeks we want to organize a 'client-day' for our
clients. Big challenge is to make it worthwhile for everybody. Instead of
the dull presentations usually done at such a day I have convinced my
management that OST will be the way to go. Is there any experience doing an
OST for a group of clients; people who probably won’t share a lot except
being our client.

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