Steve: I had another thought that might be useful to your friend. There are two types or approachs of instruments. One approach says that there is A set of the most useful questions for management or for leadership and they are a validated set. This means that you don't change them because they, presumably through testing with many many people, have been found to be the most valuable questions. This approach is often preferred by people who are looking for academic credibility. (An example of this approach is the instrument that is available from the Centre for Creative Leadership. ) The other approach says that there is not one set of questions that would be useful to test for. This approach says that there are many possible questions and that the value of customizing the questions to the individuals being assessed or the organization or their function, outweigh the concerns about validization. The value here is that a questionnaire customized to an organization or a function or an individual's role feels like a good fit. You also have the opportunity to involve those being assessed in building and revising the competency questions used and this increases buy-in to a process that sometimes can feel threatening and of uncertain value for the subject. It also gives you as the external consultant (or internal consultant) an increased opportunity to interact with those being assessed and eleviate their concerns. I take the second approach but have used instruments that fit in the first approach. Best regards Esther
Esther Ewing The Change Alliance - Assisting Individuals and Organizations to Build Capability _www.ChangeAlliance.com_ (http://www.changealliance.com/) 330 East 38th St, Suite 53K New York, NY 10016-9804 212-661-6024 Authorized Distributor, Panoramic Feedback _www.panoramicfeedback.com_ (http://www.panoramicfeedback.com/) * * ========================================================== osl...@listserv.boisestate.edu ------------------------------ To subscribe, unsubscribe, change your options, view the archives of osl...@listserv.boisestate.edu, Visit: http://listserv.boisestate.edu/archives/oslist.html
