One of the earmarks of any good Open Space (and I've never seen a bad one) is 
that Truth is spoken. It may be the sort of truth that manifests when 
professional colleagues honestly and authentically access the relative merits 
of particular approaches to a given issue -- not on the basis of who invented 
it, but rather the likelihood of success regardless of authorship. More than 
occasionally it is also the sort of deep truth that everybody knows, but all 
are in fear of uttering. There is a reason for this fear, for when the truth is 
out in its wholeness, including the ugly parts -- it must be dealt with, and 
that act will exact a price in terms of pain and general disruption. Say what 
you will about the positive and cathartic effects of telling (facing) the truth 
-- it always seems to bloody well hurt. 

There have been multiple examples of this sort of thing in my journey in Open 
Space, but two in particular stand out for me. The first was the occasion when 
I was privileged to open space for the 50 Palestinians and Israelis in Rome two 
years ago. I have told this story before and you can find the details on 
www.openspaceworld.com if you want. Basically these individuals came together 
(in the words of the conference theme) to consider the issues and opportunities 
for ending the cycle of violence in the Middle East. And in order to do that, 
it was necessary to face that cycle of violence in all of its grim reality 
un-protected by facile excuses and distribution of blame. To their great credit 
the participants did just that. And it quite literally took their breath away. 
It had been our intention to move from general discussion (two days) to action 
planning on the third day -- but all of that seemed rather a pointless 
exercise, at least until breath returned.

This past week I found my self in a similar space. I had been asked to work 
with the CEOs of the affiliates of a large American Non-Profit, The history of 
this organization is impressive, and its work is well known and often 
dangerous.For almost 70 years, these people have been at the cutting edge of 
social reform and service to people who might not otherwise be served. Not 
unlike other institutions of a similar age, it had grown bureaucratic and rigid 
with multiple fiefdoms all protected with jealous zeal. The flash point had 
come at the interface of the National organization and the local affiliates and 
the atmosphere was toxic and destructive. Everybody knew it, but nobody would 
name it except in the back corridors and dark corners. To do so would seem to 
provide comfort to the multiple oppositions and thereby jeopardize the all 
important mission. In Open Space the unspeakable was spoken, and once again it 
seemed that oxygen had been sucked out of the room. 

I bring all this up for the simple reason that I suspect that many of you have 
faced similar situations, and many more will do so in the future as our world 
lurches towards whatever future lies ahead. My response in both cases seemed to 
work, but I am sure there are other possibilities and many improvements, which 
if we put our heads together, might just show up.

My response in Rome was essentially intuitive. I didn't have a clue what might 
be done until I was well into the middle of it. With the wisdom of hindsight, I 
think I recognized that when people are in shock, the first aid is to make sure 
they have some air. I suppose you could argue that urging people to soldier on 
might be appropriate, but in fact what I did was to call a time out and made 
every effort to open some more space -- breathing room. Specifically, I started 
the day by noting that it seemed to me that the day was a day of choosing.  The 
choice was simple to state, albeit difficult to make. The people could see the 
preceding day's work as yet another example of failed hopes and dreams -- or 
they could understand that it was only because they had truly engaged each 
other that the tragic enormity of their situation apparently overwhelmed them. 
If the former was correct, it made little sense to continue. And if the latter 
-- then it would seem worth while to carry on, accepting the pain and seeking 
some deeper resolution. To enable the choosing (open a wide space of 
possibility) I said that I was leaving the circle and would return in an hour. 
Those who chose to return could do so, and those who chose differently must 
make their own plans. I did return in an hour with a talking stick (olive 
branch -- literally) and a question. "I see you have all returned -- and now 
where to you want to go?" -- and passed the stick. For the next 2 and 1/2 hours 
the group deeply shared their pain, hopes, and frustrations. When that was 
through, it was time for lunch. I had thought that we might still move to 
action planning, and suggested that before departing for the meal, those who 
felt so inclined might announce and post Issues for Action which would be 
addressed in the afternoon. Interestingly enough none were posted, but the 
afternoon was scarcely wasted. In fact real plans and commitments were made by 
some, and the remainder found it most useful to continue conversations in a 
more informal manner. By the evening meal, the group had congealed in a most 
remarkable way. Awesome!

As I said -- this past week I found myself in a similar space. Very different 
group and totally different issues -- but when the oxygen sucked out of the 
room, I knew I had been there before, and this time I had a much clearer idea 
of how to proceed. As you might have guessed, I did exactly the same thing I 
had done in Rome. Following some brief remarks, I left the circle -- although 
you could hardly leave the space.  I returned an hour later with a talking 
stick (hand held mike) and for the next 2 hours the group shared hopes and 
fears with great intensity. Once again -- Awesome! And then there was lunch, 
but this time we did return for more issues, opportunities and action planning. 

So there you have it -- two different situations with great similarities. My 
Reponses (intuitive first and then intentional) seemed to meet the needs -- and 
according to the participants appeared to convert immanent disaster into deep 
learning moments. My own feeling state was intense to say the least, and 
anybody who thinks that holding space under those circumstances is a walk in 
the park must be operating in some radically different space than I.  
Obviously, what I did should never be done casually or routinely, and doubtless 
there were alternatives -- Although I confess not to have seen any. Thoughts?

Harrison

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