I have used OST for requirements definition in the development of software. A group of Children's Aid Societies and a vendor of a particular piece of software they all use decided to develop a legal services package. They together hired a business analyst with substantial experience to finalize the requirements definition for the new system. We began the process by bringing together the key business units in the agencies with a stake in the legal package - lawyers, front line staff, managers, the IT departments and the executives together with the vendor and his team. After some initial framing, they all met in open space to discover the critical requirements for a successful package. We did convergence to set priorities. The "expert" analyst found the discussions most useful - some things were more important or more complex that he had understood. It changed how he took the guidance and developed the specific IT requirements for the package. The vendor also understood the situation better.
I'll likely be doing something similar with another client in the near future. Larry Larry Peterson Associates in Transformation Toronto, ON, Canada 416.653.4829 <mailto:la...@spiritedorg.com> la...@spiritedorg.com <http://www.spiritedorg.com> www.spiritedorg.com * * ========================================================== osl...@listserv.boisestate.edu ------------------------------ To subscribe, unsubscribe, change your options, view the archives of osl...@listserv.boisestate.edu: http://listserv.boisestate.edu/archives/oslist.html To learn about OpenSpaceEmailLists and OSLIST FAQs: http://www.openspaceworld.org/oslist