Harrison Owen <hho...@comcast.net> wrote: >My Inbox is a rich source of adventure. This little note from a CEO for >example: "XXX Inc. has a highly skilled team of ~100 people doing great >work [SNIP] > Basically I'm looking for techniques, methods, tools, and or simple ways > to create an open environment of trust within a growing organization. > My Dilemma: How to create a communication environment that's open, > listens, hears, understands, and is responsive?
I can really only speak from my experience of 27 years employment with IBM. As a "consultant" (to organizations) I had limited experience, and none since moving to Canada. I tend to think that consultation is most useful where involvement continues over longish periods, where one can see the fruits of involvement (I use the word "fruit" rather than "result" intentionally. Result implies a somewhat direct cause-effect relationship. Fruits need many inputs to grow, one of which might be well be an appropriate "consultation"). I feel that what I quoted from the email above contains a key to the solution. I would spend the time at lunch to decide what is the level of trust and depth of communication that is possible between the CEO & me. I would also request that the CEO allow me into a meeting (one where he feels comfortable) to see the interaction between the CEO and other team members. One key aspect of any potential consultation would be to get the CEO to learn and model the behaviour he wishes to see in other team members. It is good of you to offer to keep us informed, Harrison. I look forward to hearing more on this "case". Take care, all of you Masud * * ========================================================== osl...@listserv.boisestate.edu ------------------------------ To subscribe, unsubscribe, change your options, view the archives of osl...@listserv.boisestate.edu: http://listserv.boisestate.edu/archives/oslist.html To learn about OpenSpaceEmailLists and OSLIST FAQs: http://www.openspaceworld.org/oslist
