I am so pleased with the texture and variety of responses to this question.
With Web 2.0 and wikis being relatively new to many people who have been
engaged in community and facilitation practice, we're all explorers and our
annecdotes are starting to tell the story of "what happens".

Peggy and Michael have hit on where my preference lies for the moment as I
integrate wikis into engagements. There are social information needs that
wikis can support, but before people are face to face the former is where
you will find the low hanging fruit. For years I had surveyed program
participants to find out what their needs, interest and background were. Now
I set up a wiki with the participants listed and invite them to introduce
themselves and post a photo. In groups that are composed of newcomers or a
hybrid of new and existing relationships, this can create a level of comfort
as each person says what they choose. 

At the same time, the democratic and participatory principles of OS are
supported by every member being able to post and edit within the wiki.
During the OS there is ample time to capture (I often use digital photos)
the information shared, and later on the wiki can promote ongoing
conversation. I would caution, however, that the culture and climate of the
group has far more influence over the motivation to collaborate online than
any particular tool that is offered.

Loretta L. Donovan
President
worksmarts
Strategic collaboration for business results

Co-owner, AI Consulting
www.aiconsulting.org

141-A Main Street
Tuckahoe NY 10707
loretta.dono...@gmail.com
tel: 914-779-3246
mobile: 914-309-3952

The great end of life is not knowledge but action.
~~ Thomas Henry Huxley (1825-1895)

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