Thank you Eiwor...and those principles and a simple law with the cherry on the sundae: "Be prepared to be surprised!" never cease to amaze.
Suzanne On Tue, May 7, 2013 at 6:38 AM, Eiwor Backelund <ei...@gatewayc.com> wrote: > ** > Hi Susanne and Harrison, thank you for your thougths, very stimulating. > When I a few years ago were inviting to different meetings as part of my > job, the anxiety for not having enough people in the meeting was quite > high. That is, until one day when I learned about Open Space and whoever > comes.... It took off all the anxiety and I could start to be happy with > those who arrived and be present with them. When there is too much thoughts > about those who choose to not come, the ones who are present somehow get > diminished. So when we talk about results of OST we can always say that if > you are open to change even the principles alone can do a lot of good in > your job. It is not possible to measure quantitively but it sure makes a > difference. > > Eiwor > > > > ----- Original Message ----- > > *From:* Suzanne Daigle <sdaig...@gmail.com> > *To:* World wide Open Space Technology email > list<oslist@lists.openspacetech.org> > *Sent:* Tuesday, May 07, 2013 6:50 AM > *Subject:* Re: [OSList] Ang.: How to assess the effectiveness of an OS > Meeting. > > Dear Eiwor, > > You say: "When we try to measure the change in attitudes, work approach, > teamwork and sense of joy at work with numerics, we really won't get the > whole story." > > In the throws of last minute preparations for the World Open Space, I was > so happy to read your response. It made me think of a possible connection > between Invitation and Effectiveness. > > In recent months connected to our World event, we have *invited *so many > people, from many sectors across the hierarchy of all ages on events > connected to WOSonOS with the goal of creating awareness for this wonderful > self-organizing process. > > Invitations went out for Diane Gibeault's training at the end of February; > for a sustainability event hosted by the University of South Florida St. > Petersburg, our WOSonOS co-hosts, and now for Lisa Heft's pre-conference > training and then WOSonOS2013 itself. Four events in 4 months; hundreds of > people that we've invited. > > As we invite, inevitable questions arise on measurable results from an > Open Space and around effectiveness and actions taken afterwards. Before we > even start the journey, people often want the assurance if not to say the > guarantee of results and actions. I would even venture to say that their > bar is much higher than what they would normally expect from a typical > meeting or conference with presenters. > > And yet, by conceding to enter into this conversation to justify > effectiveness which quickly becomes so limiting, it seems we are missing > the opportunity to imagine what's possible when people who hardly ever come > together are invited -- diverse individuals with so much to contribute on > the most important issues. How can we predict outcomes, why should we > predict outcomes before or after the Open Space. It often seems that the > parameters for effectiveness are identified before we even meet. > > These past few months, I and others have lived in the world of invitation. > We have engaged in conversations around issues and possibilities, and in > the invitation, we have learned a little bit more every day -- to let go > outcome (of who and how many will attend) honoring the law of two feet and > honor of choice in others . Guided by "whoever comes are the right people" > and "whatever happen is the only thing that could have', it has led to so > many joyous invitational and welcoming conversations. The enthusiasm of > those who are coming and even those who could not was infectious -- even > more so as people experienced Open Space, most especially the Millennials > from the University of South Florida. > > Somehow I feel that there is much in the expansiveness of invitation and > that, in the spirit of those invitation conversations, space is already > opening. Perhaps in the pre-work of "open" invitation there is something > to be learned that can guide the multi-layered and rich outcomes of an Open > Space that informs the conversation of "effectiveness" -- outcomes that > are as much about our new ways of "being together" as they are about > actions, measurements and results. > > In his book, *Community the Structure of Belonging*, Peter Block speaks > profoundly to the conversation around Invitation. I wonder if the unease we > experience as we invite is similarly connected to the need to assess > effectiveness, as if taking responsibility for something that we cannot be > responsible for: whether people choose to come or if they achieve results > later. > > In the section The Risks of Invitation, Peter Block says: > "The anxiety of invitation is that if we give them a choice, they might > not show up. I do not want to face the reality of their absence, caution, > reservations, passivity or indifference. I do not want to face the prospect > that I or a few of us may be alone in the future we want to pursue. > > And I do not want to face the same truth about myself, for my fear that > they will not come is the caution I feel myself about showing up, even for > the possibility I am committed to. My fear is that what I long for is not > possible, that what I invite them to is not realistic, that the world I > seek cannot exist." > > I want to thank Ben Roberts who quoted this passage to me on Sunday and > Eiwor who got me thinking about this. Sorry for being so long. Hopefully > others may also see a possible connection between invitation and > effectiveness in the context of these discussions. > > Suzanne > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > On Mon, May 6, 2013 at 4:07 AM, ei...@gatewayc.com <ei...@gatewayc.com>wrote: > >> Harrison, I agree very much with what you say. OST is a holistic approach >> for the work ahead. It is also built on other values than those that are >> common in most of todays business paradigm. So when we try to fit it into >> the standards of traditional evaluation tools we really diminish the >> effects of it. It is as if we compare apples and carrots. they are not the >> same. When we try to measure the change in attitudes, work approach, >> teamwork and sense of joy at work with numerics, we really wont get the >> whole story. I at least am very nterested in applying the values of OST and >> by that change the ruling business paradigm built by men over a 100 years >> ago, so I try to be very careful not to use evaluation from the same system >> that I want to change. >> Blessings >> Eiwor >> >> Skickat från min HTC >> >> >> ----- Reply message ----- >> Från: "Harrison Owen" <hho...@verizon.net> >> Till: "'World wide Open Space Technology email list'" < >> oslist@lists.openspacetech.org> >> Rubrik: [OSList] How to assess the effectiveness of an OS Meeting. >> Datum: lör, maj 4, 2013 15:49 >> >> >> This is a very interesting discussion. The desire to assess the >> effectiveness of OS is surely justified and rational. That said, I’ve never >> really understood what would be gained. In my experience (the only point of >> reference I haveJ) – the “ OS results” are typically so far off the >> charts as to be “unbelievable.” To give an example, when my friends from >> AT&T designed their Olympic Pavilion in 1996 we had a very nice comparative >> measure. The same people had to design the building twice. The first time, >> using “standard procedures” took 10 months. The second time around, using >> OS – it was all done in 2 days. And all the designers, and everybody else I >> talked to agreed that the second effort was a major improvement >> aesthetically and structurally. Using the common criteria of “Increased >> Productivity,” we are looking at something like a 15,000% increase. The >> AT&T exec in “charge” called it magic – a fulsome client assessment. Now >> armed with this “data”, what do you think would happen were you to walk >> into the office of a potential new client and say, “How would you like some >> magic? An increase of productivity by 15,000%?” **** >> >> **** >> >> There are other problems with the utility of “assessment.” We aren’t >> going to change the “process” if for no other reason, we did not create it. >> Further, every situation is unique – while the “process” is unchanging, >> everything else will be different. Different people, different environment, >> different issue. Apples and oranges for sure. Should we venture into the >> realm of cost/benefit analysis regarding OS vs some other “process” – we >> are once again “off the charts.” It is true that while you CAN agonize, >> plan, and organize endless for an OS event, you really don’t have to. Given >> the space, issue, and people – you are good to go in several hours, and you >> only need one facilitator, who is prone to take naps. **** >> >> **** >> >> I am not suggesting for a minute that there is no learning nor value in a >> careful consideration of what we do and how we do it – but the standard >> comparative metrics don’t get us very far, I think.**** >> >> **** >> >> Harrison **** >> >> **** >> >> Harrison Owen**** >> >> 7808 River Falls Dr.**** >> >> Potomac, MD 20854**** >> >> USA**** >> >> **** >> >> 189 Beaucaire Ave. (summer)**** >> >> Camden, Maine 04843**** >> >> **** >> >> Phone 301-365-2093**** >> >> (summer) 207-763-3261**** >> >> **** >> >> www.openspaceworld.com <http://www.openspaceworld.com%20> **** >> >> www.ho-image.com <http://www.ho-image.com%20> (Personal Website)**** >> >> To subscribe, unsubscribe, change your options, view the archives of >> OSLIST Go to: >> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org**** >> >> **** >> >> *From:* oslist-boun...@lists.openspacetech.org [mailto: >> oslist-boun...@lists.openspacetech.org] *On Behalf Of * >> a...@alanhalford.com.au >> *Sent:* Saturday, May 04, 2013 1:34 AM >> *To:* World wide Open Space Technology email list >> *Subject:* Re: [OSList] How to assess the effectiveness of an OS Meeting. >> **** >> >> **** >> >> Yup!**** >> >> Does it for me! >> >> Alan Halford **** >> >> Facilitator**** >> >> Mediator**** >> >> www.alanhalford.com.au/**** >> >> 0421 475 252**** >> >> **** >> >> **** >> >> >> On 04/05/2013, at 1:17 PM, Chris Corrigan <ch...@chriscorrigan.com> >> wrote:**** >> >> And this is a fine example of a developmental evaluation approach!**** >> >> **** >> >> Chris**** >> >> **** >> >> On Fri, May 3, 2013 at 3:16 PM, Thomas Herrmann < >> tho...@openspaceconsulting.com> wrote:**** >> >> ups, it seems I sent the email before finishing it (-:**** >> >> So the basic framework I use is from Kirkpatricks four levels for >> evaluating trainings/development activities**** >> >> 1. Experience**** >> >> 2. Learning**** >> >> 3. Transfer (behavior/actions)**** >> >> 4. Results**** >> >> **** >> >> So in pre-work we turn it around starting with exploring expected results >> (L4) then move backwards to L3 (behaviors and action needed to create those >> results), then we look at what do we need to learn and what experience is >> needed to support the learning.**** >> >> **** >> >> Then post intervention - I use it in my trainings as well as development >> work in organizations. For example at the end of an OS-meeting and/or in >> the follow up meeting within 2 weeks, participants are invited to dialogue >> and capture what they experienced and what they learnt. (so it's >> qualitative, not quantitative).**** >> >> **** >> >> Then 6 months later we meet again to evaluate level 3-4.**** >> >> **** >> >> As a side note both these follow up meetings (as well as the >> pre-meetings) are conducted in a WPPF-container (Whole Person Process >> Facilitation) and normally includes about 2 hours of open space work to >> decide on how to move on. In total the meetings are between 4-6 hours each. >> **** >> >> So the follow up meetings are about what happened and how do we go on… I >> view it as opening space for the organization to become conscious about >> what they accomplished and learnt and move on from there.**** >> >> **** >> >> I think this simple way works great and there is of course more to it >> than I shared briefly**** >> >> All the best**** >> >> **** >> >> Thomas Herrmann**** >> >> Open Space Consulting - naturlig företagsutveckling**** >> >> Tel +46 (0)709 98 97 81 <%2B46%20%280%29709%2098%2097%2081>**** >> >> Email tho...@openspaceconsulting.com**** >> >> www.openspaceconsulting.com**** >> >> **** >> >> …bistår er, att släppa loss de naturliga krafterna i er organisation. Ta >> tillvara hela potentialen och skapa en långsiktigt hållbar och framgångsrik >> verksamhet! Vi erbjuder stöd till ledarskapet, facilitering av kreativa >> processer och överföring av kompetens när ni vill skaffa er intern >> kapacitet att navigera i förändring. **** >> >> **** >> >> Vi är del i Konsultgruppen Beyond Performance Group.**** >> >> Medägare i Genuine Contact Co-Owners Group Inc**** >> >> **** >> >> LinkedIn: linkedin.com/in/thomasherrmannopenspaceconsult**** >> >> Företagssida på Facebook: www.facebook.com/OpenSpaceConsulting **** >> >> **** >> >> 3 maj 2013 kl. 15:16 skrev Thomas Herrmann < >> tho...@openspaceconsulting.com>:**** >> >> >> >> **** >> >> Dear friends in Open Space**** >> >> Since many years back I use a way to evaluate development work with Open >> Space Technology as the main event. I have shared here previously but will >> give a brief summary of how I do it.**** >> >> **** >> >> **** >> >> 2 maj 2013 kl. 18:21 skrev Chris Corrigan <ch...@chriscorrigan.com>:**** >> >> >> >> **** >> >> Paul...that is a weird tool, Tells me nothing except that if 85% of my >> potential value outcomes are achieved, then I will always break even on my >> ROI for any meeting. It's all just so arbitrary. **** >> >> **** >> >> And that is the problem. When we use quantitative and summative methods >> for evaluation of qualitative and developmental processes, we get >> meaningless results. In other words, how much relationship did I generate >> in my last meeting? 12. Whatever that means. It makes as much sense as >> giving the answer "lots of green ones that made me contemplative" to the >> question "how much money did we make selling those ladders?"**** >> >> **** >> >> What we need are tools that evaluate complexity properly. What you are >> looking for are tools from the realm of Developmental Evaluation (grab the >> book by that title by Michael Quinn Patton). These tools, which can >> complement summative, merit-and-worth evaluation tools, help organizations >> and ncommunities to track the learning, development and effectiveness of >> things like Open Space Technology meetings. **** >> >> **** >> >> Here is a place to start with DE: >> http://tamarackcommunity.ca/g3s61_VC_2010g.html**** >> >> **** >> >> Chris**** >> >> **** >> >> **** >> >> On Thu, May 2, 2013 at 6:49 AM, Paul Nunesdea <nunes...@me.com> wrote:*** >> * >> >> Keith **** >> >> Although not disagreeing the least with Doug, guess that your company >> would be looking for some meeting ROI type of calculations.**** >> >> I have googled a couple of entries and this must be useful for you.**** >> >> http://www.fastmeetings.com.au/meeting-roi-calculator.htm**** >> >> **** >> >> Best**** >> >> Paul >> >> From my iPhone**** >> >> >> El 19/04/2013, a las 00:26, doug <o...@footprintsinthewind.com> escribió:* >> *** >> >> Keith-- >> >> How does one assess the value of a top-down "You shall all do this" >> meeting? When do you measure it? How many walking out the door thought it >> the best meeting ever? How many are still doing the required or >> "volunteered" activity 6 months or 6 years later? What is the purpose of >> the meeting in the first place? >> >> If six great projects come out of the OST meeting, 4 actually get >> started, and one is still accomplishing good in the organization a year >> later, was the meeting a failure? >> >> Those who want numbers as proof of something will always be disappointed. >> Because they seek disappointment. >> >> :- Doug. >> >> >> >> >> >> On 04/18/2013 06:17 AM, Blundell, Keith wrote: >> >> **** >> >> Dear OS practitioners**** >> >> **** >> >> As some of you already know I have been trying to pioneer the use of OS* >> *** >> >> in our agenda driven, action outcome orientated organisation. I have*** >> * >> >> had the opportunity to run several meetings, but they have been short*** >> * >> >> sessions and restricted participants (in terms of organisational**** >> >> functional structure).**** >> >> **** >> >> This has created a bit of a buzz and I am delighted that I have been**** >> >> approached to run a meeting with a larger diverse group of participants* >> *** >> >> (cross functional) for at least a whole day! Brilliant and I have no*** >> * >> >> concerns that it wont be successful.**** >> >> **** >> >> But...unfortunately it is viewed as an "experiment" and so I am being*** >> * >> >> pushed by the sponsors as how will we assess its success. I know that** >> ** >> >> there will be some good discussions, that participants "heads" will be** >> ** >> >> in a different place after the meeting, and it will be a great sharing** >> ** >> >> and learning experience. I also know that any change and actions may*** >> * >> >> come long after the discussions so that the link between the event and** >> ** >> >> outcome will be more tenuous.**** >> >> **** >> >> Has anyone experience and ideas for explaining the effectiveness of OS** >> ** >> >> within an organisation?**** >> >> **** >> >> I look forward to hearing from you.**** >> >> **** >> >> Best Wishes,**** >> >> **** >> >> Keith.**** >> >> **** >> >> --**** >> >> **** >> >> *Keith Blundell***** >> >> **** >> >> Leadership and Team Excellence Leader**** >> >> Innovation, Communication and Engagement (ICE)**** >> >> Product Development Global Operation**** >> >> **** >> >> Office: +44 (0) 1707 36 661**** >> >> Mobile: +44 (0) 7990 777 120 <%2B44%20%280%29%207990%20777%20120>**** >> >> Mail to: keith.blund...@roche.com >> <mailto:keith.blund...@roche.com<keith.blund...@roche.com> >> >**** >> >> **** >> >> Registration Number: 100674**** >> >> **** >> >> The information transmitted in this message is intended only for the**** >> >> person or entity to which it is addressed and may contain confidential** >> ** >> >> and/or privileged material. Any review, retransmission, dissemination or >> **** >> >> other use of, or taking of any action in reliance upon, this information >> **** >> >> by persons or entities other than the intended recipient is prohibited.* >> *** >> >> If you receive this message in error, please contact the sender and**** >> >> delete the material from any computer.**** >> >> **** >> >> **** >> >> **** >> >> _______________________________________________**** >> >> OSList mailing list**** >> >> To post send emails to OSList@lists.openspacetech.org**** >> >> To unsubscribe send an email to oslist-le...@lists.openspacetech.org**** >> >> To subscribe or manage your subscription click below:**** >> >> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org**** >> >> **** >> >> _______________________________________________ >> OSList mailing list >> To post send emails to OSList@lists.openspacetech.org >> To unsubscribe send an email to oslist-le...@lists.openspacetech.org >> To subscribe or manage your subscription click below: >> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org**** >> >> >> _______________________________________________ >> OSList mailing list >> To post send emails to OSList@lists.openspacetech.org >> To unsubscribe send an email to oslist-le...@lists.openspacetech.org >> To subscribe or manage your subscription click below: >> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org**** >> >> >> >> **** >> >> **** >> >> -- **** >> >> ---**** >> >> CHRIS CORRIGAN >> Facilitation - Training - Process Design >> Open Space Technology >> >> Weblog: http://www.chriscorrigan.com/parkinglot >> Site: http://www.chriscorrigan.com**** >> >> *Upcoming workshops***** >> >> **** >> >> *Authentic Leadership In >> Action<http://aliainstitute.org/blog/track/2013-aoh/> >> * - Halifax, NS, Canada**** >> >> *Designing Strategic Change from the Inside Out***** >> >> June 16 - 21, 2013**** >> >> **** >> >> *Art of Hosting <http://aohrivendell.withtank.com/> - Participatory >> Leadership and Social Collaboration***** >> >> *November 11-14, 2013**, Bowen Island, BC, Canada.*** >> >> ** >> >> Upcoming Art of Hosting in Toronto, Montreal, Chicago and San Francisco. >> Email me for more information.**** >> >> **** >> >> _______________________________________________ >> OSList mailing list >> To post send emails to OSList@lists.openspacetech.org >> To unsubscribe send an email to oslist-le...@lists.openspacetech.org >> To subscribe or manage your subscription click below: >> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org**** >> >> **** >> >> **** >> >> >> _______________________________________________ >> OSList mailing list >> To post send emails to OSList@lists.openspacetech.org >> To unsubscribe send an email to oslist-le...@lists.openspacetech.org >> To subscribe or manage your subscription click below: >> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org**** >> >> >> >> **** >> >> **** >> >> -- **** >> >> ---**** >> >> CHRIS CORRIGAN >> Facilitation - Training - Process Design >> Open Space Technology >> >> Weblog: http://www.chriscorrigan.com/parkinglot >> Site: http://www.chriscorrigan.com**** >> >> *Upcoming workshops***** >> >> **** >> >> *Authentic Leadership In >> Action<http://aliainstitute.org/blog/track/2013-aoh/> >> * - Halifax, NS, Canada**** >> >> *Designing Strategic Change from the Inside Out***** >> >> June 16 - 21, 2013**** >> >> **** >> >> *Art of Hosting <http://aohrivendell.withtank.com/> - Participatory >> Leadership and Social Collaboration***** >> >> *November 11-14, 2013**, Bowen Island, BC, Canada.*** >> >> ** >> >> Upcoming Art of Hosting in Toronto, Montreal, Chicago and San Francisco. >> Email me for more information.**** >> >> **** >> >> _______________________________________________ >> OSList mailing list >> To post send emails to OSList@lists.openspacetech.org >> To unsubscribe send an email to oslist-le...@lists.openspacetech.org >> To subscribe or manage your subscription click below: >> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org**** >> >> >> _______________________________________________ >> OSList mailing list >> To post send emails to OSList@lists.openspacetech.org >> To unsubscribe send an email to oslist-le...@lists.openspacetech.org >> To subscribe or manage your subscription click below: >> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org >> >> > > > -- > Suzanne Daigle > NuFocus Strategic Group > 7159 Victoria Circle > University Park, FL 34201 > FL 941-359-8877; > CT 203-722-2009 > www.nufocusgroup.com > s.dai...@nufocusgroup.com > twitter @suzannedaigle > > ------------------------------ > > _______________________________________________ > OSList mailing list > To post send emails to OSList@lists.openspacetech.org > To unsubscribe send an email to oslist-le...@lists.openspacetech.org > To subscribe or manage your subscription click below: > http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org > > > _______________________________________________ > OSList mailing list > To post send emails to OSList@lists.openspacetech.org > To unsubscribe send an email to oslist-le...@lists.openspacetech.org > To subscribe or manage your subscription click below: > http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org > > -- Suzanne Daigle NuFocus Strategic Group 7159 Victoria Circle University Park, FL 34201 FL 941-359-8877; CT 203-722-2009 www.nufocusgroup.com s.dai...@nufocusgroup.com twitter @suzannedaigle
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