The term engagement has entered into the world of journalism. About a year ago, someone asked me to define what I thought it meant to journalists. So I created a table with a continuum: https://medium.com/@PeggyHolman/what-do-journalists-mean-by-engagement-fc70d507d111#.ie194m594 <https://medium.com/@PeggyHolman/what-do-journalists-mean-by-engagement-fc70d507d111#.ie194m594>
You’ll note something I stumbled across and reference in the table: a spectrum of engagement developed by IAP2 - the International Association for Public Participation. In short, they named five stops on their spectrum: inform, consult, involve, collaborate, empower. I think their hearts are in the right place, though I wouldn’t use the term empower because it implies that someone is actually in a position to give power away. I think it’s more about people remembering the power that they always have should they choose to claim it. In any case, I was struck that what I found independently tracked with what they had named. More on their spectrum is here <http://c.ymcdn.com/sites/www.iap2.org/resource/resmgr/imported/IAP2%20Spectrum_vertical.pdf>. Peggy _________________________________ Peggy Holman Executive Director Journalism that Matters 15347 SE 49th Place Bellevue, WA 98006 425-746-6274 www.journalismthatmatters.net www.peggyholman.com Twitter: @peggyholman JTM Twitter: @JTMStream Enjoy the award winning Engaging Emergence: Turning Upheaval into Opportunity <http://www.engagingemergence.com/> > On Aug 16, 2016, at 6:31 AM, Lourdes Adriana Diaz-Berrio Doring via OSList > <oslist@lists.openspacetech.org> wrote: > > Reading your messages I have this questions > > And what means exactly to engage? > For me it is not a Yes or no answer, there are different levels and ways to > engage. > Just being present learning and listening is one of them... > Engagement with what exactly? It depends ...and is It normal, if you have > never been to an OS to decide first to go just to see what does that look > like? > Or how it works? > Just curiosity, at the beginning isn'it a first level of engagement?... > .And what if the level of trust is not high enough yet in that group? > > Adriana > > > 2016-08-16 8:09 GMT-05:00 Barry Owen via OSList > <oslist@lists.openspacetech.org <mailto:oslist@lists.openspacetech.org>>: > Of course, why would they show up if they had no intention to engage? > > and then there are bumblebees and butterflies who, by appearance, seldom seem > to engage (with the group) at a deep level . . . > > yet they do have impact on the experience for everyone . . . > > So it's OK to show and engage - or not. > > I think . . . > > b > > > Barry Owen > Real Estate Strategist > Founder/Principal Broker > Pareto Realty, LLC \pə-ˈrā-(ˌ)tō\ > <http://www.merriam-webster.com/audio.php?file=bixpar02&word=Pareto&text=%5Cp%C9%99-%3CSPAN%20class%3Dunicode%3E%CB%88%3C%2FSPAN%3Er%C4%81-(%3CSPAN%20class%3Dunicode%3E%CB%8C%3C%2FSPAN%3E)t%C5%8D%5C> > The Vital Few > 4012 Hillsboro Pike #5 > Nashville, TN 37215 > Office: 615-502-2080 <> > Connect: 615-568-2123 <> > Twitter <http://twitter.com/#!/barryowen>, Facebook > <http://www.facebook.com/barryo06>, Linkedin > <http://www.linkedin.com/profile/view?id=15553654&trk=tab_pro> > WhyJoinParetoRealty.com <http://whyjoinparetorealty.com/> > ParetoRealty.com <http://paretorealty.com/> > BarryOwensBlog.com <http://barryowensblog.com/> > On Tue, Aug 16, 2016 at 7:59 AM, Dan Mezick via OSList > <oslist@lists.openspacetech.org <mailto:oslist@lists.openspacetech.org>> > wrote: > Wait. Isnt the entire goal of inviting someone to go somewhere or do > sometjing to engage them in the actvity? Perhaps a quick reference check on > the definition of /invitation and /engagement might help? > > Do we really want people to show up and not engage or disengage? > > > > Sent from my iPhone > > On Aug 16, 2016, at 4:10 AM, gerardo de luzenberger via OSList > <oslist@lists.openspacetech.org <mailto:oslist@lists.openspacetech.org>> > wrote: > >> I guess one important point is the meaning of engagement itself - my >> personal feeling is that the word engagement incorporates a sort of >> judgement. Engagement in what? How can you say people is not engaged? And >> what does it mean engagement? Normally the translation of what a leader >> calls "lack of engagement" for me is "they are not doing what I think they >> should do". >> >> I think that the concept of engagement belongs to the traditional form of >> leadership and it's far away from the kind of leadership that can show up in >> an open space. It's a different paradigm based as MMP said on self >> organisation and on the invitation that as HO said is an invitation only if >> can be can be refused. >> ge >> >> >> >> >> >> >> PRIMA CONFERENZA ITALIANA FACILITATORI - MILANO 20 22 OTTOBRE 2016 >> <http://www.loci.it/?id=1795&s=2> >> Office: Via A. Volta 6 - 20121 Milano – Italy >> Phone: +39 3293281343 <tel:%2B39%203293281343> - Fax: +39 02 87151318 >> <tel:%2B39%2002%2087151318> - Skype: gerardodeluz >> x...@loci.it <mailto:x...@loci.it> - www.loci.it <http://www.loci.it/> >> >> >> >> <http://www.scuolafacilitazione.it/> >> >> Please consider the environment before deciding to print this e-mail >> >> This e-mail (and any attachment(s)) is strictly confidential and for use >> only by intended recipient(s). If you are not an intended recipient(s), >> please notify it via e-mail at i...@loci.it >> <https://mail.google.com/mail/u/1/blocked::mailto:i...@loci.it>promptly >> >> >> 2016-08-15 21:36 GMT+02:00 Birgitt Williams via OSList >> <oslist@lists.openspacetech.org <mailto:oslist@lists.openspacetech.org>>: >> Great points about authentic invitation to engage...and cultural >> differences. To this part of the conversation, I add the concept of >> 'informed consent'. If I am extended an authentic invitation, and I reflect >> about whether my energy feels in harmony with it or not, I have a certain >> amount and quality of information that I need so that I am making an >> authentic consent to show up and fully engage. What is the information that >> I need so I can go beyond simply accepting the invitation....to providing >> informed consent? Even in cultures where there are reprisals for stepping >> out as an individual, I may choose to participate based on informed consent >> including of the risks to me. >> >> And to Michael's points about self organization...there is a possibility of >> something that I don't call self organization. Within the enabling >> conditions created for engagement, there are options for people to feel >> inspired to access their personal leadership, alignment with the collective >> vision, sense of being in community with each other and self management. >> Spirit at work....if through our personal leadership we allow it to be so. >> >> There is a connection between authentic invitation, informed consent, >> personal leadership for engagement, and allowing Spirit to do the work of >> Spirit. >> >> Warmly, >> Birgitt >> >> On Mon, Aug 15, 2016 at 7:39 AM Bhavesh Patel via OSList >> <oslist@lists.openspacetech.org <mailto:oslist@lists.openspacetech.org>> >> wrote: >> Thanks all for this conversation. >> >> "having the conditions for engagement" is definitely about "an authentic >> invitation to engage" and I think it is much more than that as well. >> >> For me it brings in the history and experience of the participants, and what >> sort of experiences they have had. It also brings in culture and what >> participants are used to. I live/work in a country where taking initiative >> was a no-no for 60 years. I have also worked in countries where stepping out >> as an individual is seen as very dangerous. >> >> So creating the conditions for engagement and personal leadership is a >> really deep question! >> >> >> Smiles Bhav... >> >> >> >> On 10 August 2016 at 22:50, Harold Shinsato via OSList >> <oslist@lists.openspacetech.org <mailto:oslist@lists.openspacetech.org>> >> wrote: >> Thanks Birgitt, Harrison, Eva for this question! >> >> Engagement is considered very valuable. There's been an annual gallup poll >> around U.S. employee engagement levels, and the latest one shows it's only >> 32%. They're participating as employees, but they're not really showing up. >> http://www.gallup.com/poll/188144/employee-engagement-stagnant-2015.aspx >> <http://www.gallup.com/poll/188144/employee-engagement-stagnant-2015.aspx> >> >> Gallup has estimated the cost of this lack of engagement is "$450 billion to >> $550 billion in lost productivity per year". >> http://www.gallup.com/businessjournal/162953/tackle-employees-stagnating-engagement.aspx >> >> <http://www.gallup.com/businessjournal/162953/tackle-employees-stagnating-engagement.aspx> >> >> I'm not the origin of this story, and I doubt it really started with the >> formal use of Open Space in bringing Agile practices into software >> organizations (thank you Daniel Mezick!), but engagement is really >> considered critical in getting a successful and lasting shift towards agile >> processes and an agile mindset. >> >> Although Open Space doesn't guarantee engagement, it does prevent a critical >> factor in this lack of engagement. Which is enforced participation. Open >> Space helps show how space actually is open for people to step forward for >> what they love as an act of service (thank you Peggy Holman for showing me >> this way of thinking about Open Space). >> >> Unless we offer an authentic invitation to engage, one that is welcoming >> as well as being an invitation we can safely decline, the most we can get is >> their butts into the room. We won't get their hearts. >> >> Can we coerce engagement? Full engagement? My sense is no. Maybe we can >> trick people, but engagement by fraud isn't real engagement. >> >> Harold >> >> >> On 8/10/16 10:05 AM, Eva P Svensson via OSList wrote: >>> Hi Birgitt and al, >>> great distinction, I so often experience that there are great engagement in >>> an Open Space Technology meeting and also in the follow up meeting >>> afterwards but when it comes to action planning people suddenly start to >>> look down, the voices becomes more silent etc and it’s difficult to get the >>> energy for actions. >>> I will here after talk about both participation and engagement and what >>> that means for the participants and the sponsors. >>> :o) >>> Eva >>> >>> Bästa hälsningar >>> >>> Eva P Svensson >>> >>> EPS Human Invest AB >>> Co owner Genuine Contact Group Inc >>> Medlem i Beyond Performance Group >>> >>> "Verksamhetsutveckling genom människor skapar långsiktigt välmående företag >>> och organisationer" >>> >>> Anåsbergsvägen 22, 439 34 ONSALA >>> Besöksadress; Norra Allégatan 8, Göteborg >>> Tfn: 0300-615 05, Mobil; 0706- 89 85 50 >>> www.epshumaninvest.se <http://www.epshumaninvest.se/> >>> Skype: eva.p.svensson >>> Facebook sida: EPS Human Invest AB >>> twitter:@EvaPSvensson <> >>> "Jag kan inte lära dig något. Allt jag kan göra är att ställa frågor till >>> dig, och låta dig själv finna svaren." Sokrates >>> >>> >>> >>> >>> >>> >>> >>> >>>> 10 aug. 2016 kl. 16:38 skrev Birgitt Williams via OSList >>>> <oslist@lists.openspacetech.org <mailto:oslist@lists.openspacetech.org>>: >>>> >>>> >>>> >>>> Harrison...one of the aspects of you that I love is that when you >>>> participate, you engage. >>>> >>>> I witness many people participating and appearing engaged. And yet upon >>>> probing after a participatory meeting, engagement was not sufficient to >>>> create follow on action. I feel that this distinction between having a >>>> participatory meeting and having the conditions for engagement is >>>> important somehow. >>>> >>>> Blessings, >>>> Birgitt >>>> >>>> >>>> On Tue, Aug 9, 2016 at 5:52 PM Harrison Owen <hho...@verizon.net >>>> <mailto:hho...@verizon.net>> wrote: >>>> Love to participate… and engage. So what so I do? >>>> >>>> >>>> ho >>>> >>>> >>>> Winter Address >>>> >>>> 7808 River Falls Dr. >>>> >>>> Potomac, MD 20854 >>>> >>>> 301-365-2093 <tel:301-365-2093> >>>> >>>> Summer Address >>>> >>>> 189 Beaucauire Ave >>>> >>>> Camden, ME 04843 >>>> >>>> 207 763-3261 <tel:207%20763-3261> >>>> >>>> Websites >>>> >>>> www.openspaceworld.com <http://www.openspaceworld.com/> >>>> www.ho-image.com <http://www.ho-image.com/> >>>> >>>> From: OSList [mailto:oslist-boun...@lists.openspacetech.org >>>> <mailto:oslist-boun...@lists.openspacetech.org>] On Behalf Of Birgitt >>>> Williams via OSList >>>> Sent: Tuesday, August 9, 2016 8:49 AM >>>> To: OS list >>>> Subject: [OSList] a substantial difference >>>> >>>> >>>> Dear friends and colleagues, >>>> >>>> One important question is "do you want to participate?". Hence >>>> participatory methods. >>>> >>>> >>>> Another important question is "do you want to engage?". A totally >>>> different question with a different energy, both in its inquiry and its >>>> answer. >>>> >>>> >>>> The question that we align ourselves with as facilitators makes a >>>> substantial difference in our approach. I am wondering about the impact on >>>> our outcomes. >>>> >>>> >>>> Make a great day! >>>> >>>> Birgitt >>>> >>>> -- >>>> >>>> >>>> >>>> Birgitt Williams >>>> >>>> >>>> President & Senior Consultant of Dalar International Consultancy, Inc. >>>> >>>> http://www.dalarinternational.com <http://www.dalarinternational.com/> >>>> Co-founder of the Extraordinary Leadership Network >>>> http://www.extraordinaryleadershipnetwork.com >>>> <http://www.extraordinaryleadershipnetwork.com/> >>>> Co-founder of the Genuine Contact™program and author of The Genuine >>>> Contact Way: Nourishing a Culture of Leadership >>>> http://www.genuinecontactway.com <http://www.genuinecontactway.com/> >>>> >>>> >>>> Co-owner of the Genuine Contact Co-owners Group Ltd. >>>> http://www.genuinecontact.net <http://www.genuinecontact.net/> >>>> >>>> Supporting leadership development for leading in a culture requiring >>>> agility and flexibility in a performance environment of constant change. >>>> >>>> >>>> Leadership development at your own pace? Become a member of the >>>> Extraordinary Leadership Network >>>> http://www.extraordinaryleadershipnetwork.com >>>> <http://www.extraordinaryleadershipnetwork.com/> to participate in an >>>> online leadership development program designed to increase the leadership >>>> skills and capacity you need to perform in a performance environment of >>>> constant change. >>>> >>>> >>>> PO Box 19373, Raleigh, North Carolina, USA 27619 >>>> >>>> phone: 1-919-522-7750 >>>> <tel:1-919-522-7750>_______________________________________________ >>>> OSList mailing list >>>> To post send emails to OSList@lists.openspacetech.org >>>> <mailto:OSList@lists.openspacetech.org> >>>> To unsubscribe send an email to oslist-le...@lists.openspacetech.org >>>> <mailto:oslist-le...@lists.openspacetech.org> >>>> To subscribe or manage your subscription click below: >>>> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org >>>> <http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org> >>>> Past archives can be viewed here: >>>> http://www.mail-archive.com/oslist@lists.openspacetech.org >>>> <http://www.mail-archive.com/oslist@lists.openspacetech.org> >>> >>> >>> _______________________________________________ >>> OSList mailing list >>> To post send emails to OSList@lists.openspacetech.org >>> <mailto:OSList@lists.openspacetech.org> >>> To unsubscribe send an email to oslist-le...@lists.openspacetech.org >>> <mailto:oslist-le...@lists.openspacetech.org> >>> To subscribe or manage your subscription click below: >>> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org >>> <http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org> >>> Past archives can be viewed here: >>> http://www.mail-archive.com/oslist@lists.openspacetech.org >>> <http://www.mail-archive.com/oslist@lists.openspacetech.org> >> -- >> Harold Shinsato >> har...@shinsato.com <mailto:har...@shinsato.com> >> http://shinsato.com <http://shinsato.com/> >> twitter: @hajush <http://twitter.com/hajush> >> _______________________________________________ >> OSList mailing list >> To post send emails to OSList@lists.openspacetech.org >> <mailto:OSList@lists.openspacetech.org> >> To unsubscribe send an email to oslist-le...@lists.openspacetech.org >> <mailto:oslist-le...@lists.openspacetech.org> >> To subscribe or manage your subscription click below: >> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org >> <http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org> >> Past archives can be viewed here: >> http://www.mail-archive.com/oslist@lists.openspacetech.org >> <http://www.mail-archive.com/oslist@lists.openspacetech.org> >> >> _______________________________________________ >> OSList mailing list >> To post send emails to OSList@lists.openspacetech.org >> <mailto:OSList@lists.openspacetech.org> >> To unsubscribe send an email to oslist-le...@lists.openspacetech.org >> <mailto:oslist-le...@lists.openspacetech.org> >> To 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