The logs on the agent show this:
2016/07/19 16:18:27 ossec-agentd(4101): WARN: Waiting for server reply (not
started). Tried: 'ossec.jeoffice/10.10.12.171'.
2016/07/19 16:18:29 ossec-agentd: INFO: Trying to connect to server
(ossec.jeoffice/10.10.12.171:1514).
2016/07/19 16:18:29 ossec-agentd: INFO: Using IPv4 for: 10.10.12.171 .
2016/07/19 16:18:44 ossec-logcollector: WARN: Process locked. Waiting for
permission...

Quintin

On Tue, Jul 19, 2016 at 4:13 PM Quintin Beukes <quin...@skywalk.co.za>
wrote:

> Hi,
>
> A few days ago some of my OSSEC agents started going offline and stop
> sending alerts, and then a long while after come back online again like
> nothing's wrong. Restarting the agents don't help fix the offline status.
> This affects both agents running through a router/firewall to reach the
> server, and agents running in the same subnet as the server.
>
> I removed all iptables filters and did a tcpdump on both offline and
> online agents, but couldn't notice anything out of the ordinary.
>
> Here are packets from an offline agent showing successful traffic from
> server to client and vice versa, as well as some curious port unreachable
> errors. Even though there is traffic, the agent shows as offline and no
> alerts are generated for events on this agent.
>
> OSSEC Server IP: 10.10.12.171
> Agent IP: 10.10.13.8
>
> agent_control -l:
>    ID: 019, Name: devjerm1, IP: 10.10.13.8, Disconnected
>
> tcpdump:
> 15:47:36.515777 IP 10.10.13.8 > 10.10.12.171: ICMP 10.10.13.8 udp port
> 58989 unreachable, length 109
> 15:47:36.517646 IP 10.10.13.8.49382 > 10.10.12.171.1514: UDP, length 73
> 15:47:40.526516 IP 10.10.12.171.1514 > 10.10.13.8.58989: UDP, length 73
> 15:47:40.526567 IP 10.10.13.8 > 10.10.12.171: ICMP 10.10.13.8 udp port
> 58989 unreachable, length 109
> 15:47:41.518182 IP 10.10.13.8.49382 > 10.10.12.171.1514: UDP, length 73
> 15:47:47.518732 IP 10.10.13.8.49382 > 10.10.12.171.1514: UDP, length 73
> 15:47:59.581518 IP 10.10.12.171.1514 > 10.10.13.8.49382: UDP, length 73
> 15:48:07.897110 IP 10.10.12.171.1514 > 10.10.13.8.49382: UDP, length 73
> 15:48:14.725335 IP 10.10.12.171.1514 > 10.10.13.8.49382: UDP, length 73
> 15:48:19.395627 IP 10.10.12.171.1514 > 10.10.13.8.49382: UDP, length 73
> 15:48:25.521404 IP 10.10.13.8.59490 > 10.10.12.171.1514: UDP, length 73
> 15:48:31.522261 IP 10.10.13.8.59490 > 10.10.12.171.1514: UDP, length 73
> 15:48:35.522794 IP 10.10.13.8.59490 > 10.10.12.171.1514: UDP, length 73
>
> Any insights are appreciated.
>
> Quintin
>
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