Hi,

probably you need to reset the counters:

Stop manager and the agent: /var/ossec/bin/ossec-control stop

*agent*

   - cd /var/ossec/queue/rids
   - remove all the files

*manager*

   - cd /var/ossec/queue/rids
   - Remove *the file of the agent* (the filename is the agent ID)

Start manager and the agent: /var/ossec/bin/ossec-control start

Let me know if it works.

Regards.

On Tuesday, September 13, 2016 at 12:52:57 AM UTC+2, cher...@usa.g4s.com 
wrote:
>
> I tried to reinstall the agent manually and push it from the web GUI. I 
> made sure the OSSEC agent manager ip was pointing to the right server. 
> I would like to not jailbreak the server if possible.
>
>
> I looked at the logs and this seems like a regular issue.
>
> 2016/09/12 16:59:45 ossec-agent(4101): WARN: Waiting for server reply (not 
> started). Tried: 'ip'.
>
> 2016/09/12 17:01:53 ossec-agent: INFO: Trying to connect to server 
> (ip:1514).
>
> 2016/09/12 17:01:53 ossec-agent: INFO: Using IPv4 for: ip.
>
> 2016/09/12 17:02:14 ossec-agent(4101): WARN: Waiting for server reply (not 
> started). Tried: 'ip'.
>
> 2016/09/12 17:03:11 ossec-agent: Using notify time: 120 and max time to 
> reconnect: 240
>
> 2016/09/12 17:03:11 ossec-execd: INFO: Started (pid: ip).
>
> 2016/09/12 17:03:11 ossec-agent(1410): INFO: Reading authentication keys 
> file.
>
> 2016/09/12 17:03:11 ossec-agent: INFO: No previous counter available for 
> 'Host-ip'.
>
> 2016/09/12 17:03:11 ossec-agent: INFO: Assigning counter for agent 
> Host-ip: '0:0'.
>
> 2016/09/12 17:03:11 ossec-agent: INFO: Assigning sender counter: 0:84
>
> 2016/09/12 17:03:11 ossec-agent: INFO: Trying to connect to server 
> (ip:1514).
>
>
>
>
>
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