Hi group,

I'm trying to debug why my agent's are always showing disconnected. They 
would work for a bit, and then randomly stop working. Some agents will 
disconnect permanently, some intermittently switch between 
connected/disconnected. Any advice on how to increase logging verbosity or 
why my agents are not working properly.

I enabled debugging which had no increase in logging verbosity. I did so by 
editing internal_options.conf and setting 
on server: remoted.debug=2 run "/var/ossec/bin/ossec-control enable debug" 
and restart service
on agent: agent.debug=2, and restart service

This is happening with many agents both outside and inside the OSSEC 
subnet. I disabled both iptables firewalls for this test.

Server IP: 10.10.12.171
Agent IP: 10.10.12.170

Server uname: Linux 2.6.32-642.13.1.el6.x86_64 #1 SMP Wed Jan 11 20:56:24 
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
Agent uname: Linux 2.6.32-642.13.1.el6.x86_64 #1 SMP Wed Jan 11 20:56:24 
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

My agent always shows disconnected: 
   ID: 003, Name: safetynet1, IP: 10.10.12.170, Disconnected 
   
The ossec server log doesn't show anything related.

The ossec agent log just repeatedly shows:
-------------
2017/02/08 12:20:29 ossec-agentd: INFO: Trying to connect to server 
ossec.jeoffice, port 1514.
2017/02/08 12:20:29 INFO: Connected to ossec.jeoffice at address 
10.10.12.171, port 1514
2017/02/08 12:20:50 ossec-agentd(4101): WARN: Waiting for server reply (not 
started). Tried: 'ossec.jeoffice'.
-------------

Content of server /etc/ossec-init.conf
-------------
DIRECTORY="/var/ossec"
VERSION="2.9.0"
DATE="Wed Jan 25 09:55:39 EST 2017"
TYPE="server"
-------------

Content of server /etc/ossec-init.conf
-------------
DIRECTORY="/var/ossec"
VERSION="2.9.0"
DATE="Wed Jan 25 09:55:39 EST 2017"
TYPE="agent"
-------------

A server tcpdump shows:
-------------
14:14:54.281902 IP 10.10.12.170.50637 > 10.10.12.171.1514: UDP, length 73
14:14:59.280963 ARP, Request who-has 10.10.12.171 tell 10.10.12.170, length 
28
14:14:59.280987 ARP, Reply 10.10.12.171 is-at f2:1e:73:71:3e:c8, length 28
14:15:00.282405 IP 10.10.12.170.50637 > 10.10.12.171.1514: UDP, length 73
14:15:04.282833 IP 10.10.12.170.50637 > 10.10.12.171.1514: UDP, length 73
14:15:09.283445 IP 10.10.12.170.50637 > 10.10.12.171.1514: UDP, length 73
14:15:15.284415 IP 10.10.12.170.50637 > 10.10.12.171.1514: UDP, length 73
14:15:32.803559 IP 10.10.12.171.1514 > 10.10.12.170.50637: UDP, length 73
-------------                                                               
                                                                            
           

An agent dump shows:
-------------
14:14:54.280480 IP 10.10.12.170.50637 > 10.10.12.171.1514: UDP, length 73   
                                                                            
                                                                            
         
14:15:00.281305 IP 10.10.12.170.50637 > 10.10.12.171.1514: UDP, length 73   
                                                                            
                                                                            
         
14:15:04.281914 IP 10.10.12.170.50637 > 10.10.12.171.1514: UDP, length 73   
                                                                            
                                                                            
         
14:15:09.282433 IP 10.10.12.170.50637 > 10.10.12.171.1514: UDP, length 73   
                                                                            
                                                                            
         
14:15:15.283291 IP 10.10.12.170.50637 > 10.10.12.171.1514: UDP, length 73   
                                                                            
                                                                            
         
14:15:32.803186 IP 10.10.12.171.1514 > 10.10.12.170.50637: UDP, length 73   
                                                                            
                                                                            
         
-------------

Quintin

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