Ok, so I have a prescription being filled through them for anxiety
treatment--obviously something rather critical. When I came there the
first time to set everything up with them I had them put all my
information on file so that I could call and have them mail it to me
since I can't really constantly drive there from my dorms to pick up
the prescriptions. For a while everything was fine, the prescription
would need to be refilled and mailed and I would call them and tell
them that and it would arrive promptly. But the last couple times have
been horrible. The first time they screwed up I was able to speak to
the manager and they were mailed out properly. But this time, they
FUCKING FAIL. Ok, so I requested they be refilled and mailed out last
Monday and I was told they'd do it right away. Friday comes and goes,
still no prescription (the dorms have a post office in the basement
which is constantly open so there's no chance the package was missed).
I call on Saturday and speak to the manager who seems sympathetic to
my unhappiness about their recent ineptitude and she says it should
arrive Tuesday at the latest. Well guess what? It's tuesday and still
no prescription! So today I called to complain, the first time they
hung up on me! The second time the pharmacist said the prescription
was not in the pharmacy so she went to check their records to see what
happened mail wise, after 6+ minutes she comes back and tells me that
not only do they have no record of it ever being mailed out but that
if it was mailed out it should've arrived today. I definitely gave her
a piece of my mind and it should come on Thursday at the latest, if it
does not--I will start yelling because enough is enough. WTF WEGMANS?!

-- 
Best Regards,

John Musbach
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