Hallo,
ich schaffe es leider nicht, OTRS dazu zu bringen, sÃmtliche Mitarbeiter als
Kunden per LDAP anzuzeigen.
Wir setzen NetWare 6.5 ein. OTRS lÃuft in der aktuellsten Version unter SuSE
Pro 9.2.
Ich habe folgendes versucht (Kernel/Config.pm):
# CustomerUser
# (customer user ldap backend and settings)
$Self->{CustomerUser} = {
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
# ldap host
Host => '190.100.112.205',
# ldap base dn
BaseDN => 'ou=hamburg,o=hm',
# search scope (one|sub)
SSCOPE => 'sub',
# The following is valid but would only be necessary if the
# anonymous user does NOT have permission to read from the LDAP
tree
UserDN => '',
UserPw => '',
},
# customer uniq id
CustomerKey => 'dn',
# customer #
CustomerID => 'mail',
CustomerUserListFields => ['dn', 'cn', 'mail'],
CustomerUserSearchFields => ['dn', 'cn', 'mail'],
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'dn'],
Map => [
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown, required, storage-type
[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
[ 'UserLogin', 'Login', 'dn', 1, 1, 'var' ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
[ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
],
};
Danach startet mein Apache einfach nicht mehr.
Weià jemand Rat?
Danke
Udo Mowinski
HanseMerkur Versicherungsgruppe
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