Hallo Christian,

Hier mein Datei:

# --
# Kernel/Config.pm - Config file for OTRS kernel
# Copyright (C) 2001-2004 Martin Edenhofer <[EMAIL PROTECTED]>
# --
# $Id: Config.pm.dist,v 1.13 2004/08/10 06:56:39 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
#  Note:
#
#  -->> OTRS does have a lot of config settings. For more settings
#       (Notifications, TicketViewAccelerator, TicketNumberGenerator,
#       LDAP, PostMaster, Session, Preferences, ...) see
#       Kernel/Config/Defaults.pm and copy your wanted lines into "this"
#       config file. This file will not be changed on update!
#
# --
package Kernel::Config;
# --
sub Load {
    my $Self = shift;
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #
    #                                                      #
    #         Start of your own config options!!!          #
    #                                                      #
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #

    
  

    # ---------------------------------------------------- #
    # fs root directory
    # ---------------------------------------------------- #
    $Self->{Home} = '/opt/otrs';

    # **************************************************** #
    # insert your own config settings "here"               #
    # config settings taken from Kernel/Config/Defaults.pm #
    # **************************************************** #
    # $Self->{SessionUseCookie} = 0;
    # $Self->{CheckMXRecord} = 1;

    # **************************************************** #

    # ---------------------------------------------------- #
    # data inserted by installer                           #
    # ---------------------------------------------------- #
    # $DIBI$
    $Self->{TicketNumberGenerator} =
'Kernel::System::Ticket::Number::DateChecksum';
    $Self->{LogModule::LogFile} = '/tmp/otrs.log';
    $Self->{LogModule} = 'Kernel::System::Log::SysLog';
    $Self->{DefaultLanguage} = 'de';
    $Self->{DefaultCharset} = 'iso-8859-1'


    #----------------------------------------------------- #
    # ms_style
    #----------------------------------------------------- #
    #
#    $Self->{ResponseFormat} = '$Data{"Salutation"}
#    $Data{"StdResponse"}
#    $Data{"Signature"}
#    $Data{"OrigFrom"} $Text{"wrote"}:
#    $Data{"Body"}
#';
    # ---------------------------------------------------- #
    #                                                      #
    #           End of your own config options!!!          #
    #                                                      #
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #
}

# ---------------------------------------------------- #
# needed system stuff (don't edit this)                #
# ---------------------------------------------------- #
use strict;
use vars qw(@ISA $VERSION);
use Kernel::Config::Defaults;
push (@ISA, 'Kernel::Config::Defaults');
$VERSION = '$Revision: 1.13 $';
$VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/;
# -----------------------------------------------------#

1;


--------------------------------------------------------------------


So sobald ich nun die Raute Kästechen enferne und es aktieveire, spinnt das
Design meines Shopsystem!!
Warum?

Danke für deine Unterstützung!



-----Ursprüngliche Nachricht-----
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag
von Christian Schoepplein
Gesendet: Donnerstag, 16. Juni 2005 16:36
An: User questions and discussions about OTRS.org in German
Betreff: Re: [otrs-de] AutoAntwortDesign--> problem beim verändern!

Hi Michele,

On Wed, Jun 15, 2005 at 10:34:13AM +0200, Michele Bonadio (Bike o' bello)
wrote:
>Ich hab in der Docu gelesen das man im Kernel/Config.pm Das Design der 
>Antwortmail verändern kann!
>Quasi so:
>
>
>    # ms_style
>    $Self->{ResponseFormat} = '$Data{"Salutation"}
>    $Data{"StdResponse"}
>    $Data{"Signature"}
>    $Data{"OrigFrom"} $Text{"wrote"}:
>    $Data{"Body"}
>';

Der Eintrag sieht IMHO gut aus.

>So wenn ich das tue spinnt mein Design von Meinem Shop System!!
>Warum passiert sowas? Was mach ich falsch!?

Hast du den Eintrag, so wie er oben steht, 1:1 übernommen? Kannst du bitte
deine Config.pm posten (ohne das Kennwort für die Datenbank!!!!), denn nur
so kann man sehen, was da falsch läuft.

Viele Grüße,
Christian

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
        http://www.otrs.de/ :: Manage your communication!



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