Hi Marco for the second part:
there is a known bug with importing e-mails (otrs bugzilla Bug 2650). It should be fixed in 2.2.6 but there is a patch for Kernel/System/EmailParser.pm in the CV <http://cvs.otrs.org/viewvc.cgi/*checkout*/otrs/Kernel/System/EmailParse r.pm?revision=1.50.2.4> regards, Bruce -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marco Rudzuck Sent: Thursday, April 03, 2008 9:26 PM To: User questions and discussions about OTRS.org in German Subject: [otrs-de] problems with cron hi again, i have 2 problems with the cron-jobs: 1) DBD::mysql::st execute failed: Table 'TRUST112.webwatcher_job' doesn't exist at /opt/otrs/Kernel/System/DB.pm line 484, <PRODUCT> line 4. ERROR: OTRS-WebWatcher-10 Perl: 5.8.8 OS: linux Time: Thu Apr 3 21:10:04 2008 Message: Table 'TRUST112.webwatcher_job' doesn't exist, SQL: 'SELECT id FROM webwatcher_job ORDER BY number' Traceback (16197): Module: Kernel::System::WebWatcher::JobList (v1.15) Line: 99 Module: /opt/otrs/bin/WebWatcher.pl (v1.3) Line: 91 DBD::mysql::st fetchrow_array failed: fetch() without execute() at /opt/otrs/Kernel/System/DB.pm line 543, <PRODUCT> line 4. 2) Use of uninitialized value in pattern match (m//) at /opt/otrs/Kernel/System/EmailParser.pm line 270. Use of uninitialized value in pattern match (m//) at /opt/otrs/Kernel/System/EmailParser.pm line 270. How can i fix these problems? Thank you for your help. Best regards Marco
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