Hallo Frank,

danke für die Antwort.
Hab die Option angepasst. Hoffe, dass es jetzt funktioniert!
Eventuell wegen der anderen Fehlermeldung irgend eine Idee?!

------------------------------------------------------------------------

$HOME/bin/PostMasterPOP3.pl >> /dev/null


ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time: Mon Apr  7 17:20:03
2008

Message: Need User or UserID!

Traceback (4215):
  Module: Kernel::System::User::GetUserData (v1.64.2.1) Line: 128
  Module: Kernel::System::Ticket::Article::SendAgentNotification
(v1.147) Line: 1785
  Module: Kernel::System::Ticket::Article::ArticleCreate (v1.147)
Line: 415
  Module: Kernel::System::PostMaster::FollowUp::Run (v1.54) Line:
217
  Module: Kernel::System::PostMaster::Run (v1.65) Line: 292
  Module: main::FetchMail (v1.25) Line: 206
  Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.25) Line: 125

------------------------------------------------------------------------


Gruß
Patrick

Frank Kruse schrieb:
Hallo,
(ich antworte mal auf deutsch)
erhöhe mal in der my.cnf die Option

max_allowed_packet

z.B.

max_allowed_packet = 4 M

und dann mysql neu starten.

mysqladmin variables|grep max_allowed_packet

sollte dann den neuen Wert ausgeben. Ggf mit

mysqladmin variables -u root -p |grep max_allowed_packet


Viele Grüsse

Frank

On Mon, 07 Apr 2008 20:44:50 +0200
Patrick Mäusebach <[EMAIL PROTECTED]> wrote:

Hello,

I've got this error messages:


------------------------------------------------------------------------

$HOME/bin/PostMasterPOP3.pl >> /dev/null


ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time: Mon Apr  7 17:20:03
2008

Message: Need User or UserID!

Traceback (4215):
   Module: Kernel::System::User::GetUserData (v1.64.2.1) Line: 128
   Module: Kernel::System::Ticket::Article::SendAgentNotification
(v1.147) Line: 1785
   Module: Kernel::System::Ticket::Article::ArticleCreate (v1.147)
Line: 415
   Module: Kernel::System::PostMaster::FollowUp::Run (v1.54) Line:
217
   Module: Kernel::System::PostMaster::Run (v1.65) Line: 292
   Module: main::FetchMail (v1.25) Line: 206
   Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.25) Line: 125

------------------------------------------------------------------------

$HOME/bin/PostMasterPOP3.pl


DBD::mysql::db do failed: Got a packet bigger than
'max_allowed_packet' bytes at /opt/otrs/Kernel/System/DB.pm line 387.
ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time: Mon Apr  7 15:10:03
2008

Message: Got a packet bigger than 'max_allowed_packet' bytes, SQL:
'INSERT INTO article_plain  (article_id, body, create_time,
create_by, change_time, change_by)  VALUES  (26096, ?,
current_timestamp, 1, current_timestamp, 1)'

Traceback (3321):
   Module:
Kernel::System::Ticket::ArticleStorageDB::ArticleWritePlain (v1.45)
Line: 207
   Module: Kernel::System::PostMaster::FollowUp::Run (v1.54) Line:
252
   Module: Kernel::System::PostMaster::Run (v1.65) Line: 292
   Module: main::FetchMail (v1.25) Line: 206
   Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.25) Line: 125

------------------------------------------------------------------------


Does anybody know whats wrong?

openSUSE 10.3, OTRS  2.2.5

Regards,
Patrick



------------------------------------------------------------------------

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