Ändere in der Kernel/Config/Files/ZZZAuto.pm das "SMTPTLS" in "SMTP". Dann sollte das OTRS wieder erreichbar sein...
On 17.01.2013 14:52, Pahl, Thomas wrote: > Hallo Liste, > > ich versuche gerade den Fehler mit den Mails irgendwie hinzubekommen. Hab > hier was gelesen mit einem Eintrag in der Sysconf core:sendmail. Dort sollte > man die Authentifizierung deaktivieren sodass man endlich wieder das > erstellen eines E-Mailtickets ohne Fehler geht. > Wäre echt super wenn mir jemand helfen könnte =( > Nach dem ich dort aktualisieren gedrückt habe bekomm ich auf der Webseite nur > noch : > > Internal Server Error > The server encountered an internal error or misconfiguration and was unable > to complete your request. > Please contact the server administrator, webmaster@localhost and inform them > of the time the error occurred, and anything you might have done that may > have caused the error. > More information about this error may be available in the server error log. > Errorlog sagt folgendes: > > [Thu Jan 17 14:27:16 2013] -e: (in cleanup) Can't locate object method > "EventHandlerTransaction" via package "Kernel::System::Ticket" at > /opt/otrs//Kernel/System/Ticket.pm line 7720. > [Thu Jan 17 14:27:16 2013] [error] [Thu Jan 17 14:27:16 2013] -e: No > SendmailModule::AuthUser found in Core::Postmaster at > /opt/otrs//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't > locate object method "EventHandlerTransaction" via package > "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 7720.\n > [Thu Jan 17 14:27:22 2013] -e: (in cleanup) Can't locate object method > "EventHandlerTransaction" via package "Kernel::System::Ticket" at > /opt/otrs//Kernel/System/Ticket.pm line 7720. > [Thu Jan 17 14:27:22 2013] [error] [Thu Jan 17 14:27:22 2013] -e: No > SendmailModule::AuthUser found in Core::Postmaster at > /opt/otrs//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't > locate object method "EventHandlerTransaction" via package > "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 7720.\n > [Thu Jan 17 14:27:30 2013] -e: (in cleanup) Can't locate object method > "EventHandlerTransaction" via package "Kernel::System::Ticket" at > /opt/otrs//Kernel/System/Ticket.pm line 7720. > [Thu Jan 17 14:27:30 2013] [error] [Thu Jan 17 14:27:30 2013] -e: No > SendmailModule::AuthUser found in Core::Postmaster at > /opt/otrs//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't > locate object method "EventHandlerTransaction" via package > "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 7720.\n > [Thu Jan 17 14:27:41 2013] -e: (in cleanup) Can't locate object method > "EventHandlerTransaction" via package "Kernel::System::Ticket" at > /opt/otrs//Kernel/System/Ticket.pm line 7720. > [Thu Jan 17 14:27:41 2013] [error] [Thu Jan 17 14:27:41 2013] -e: No > SendmailModule::AuthUser found in Core::Postmaster at > /opt/otrs//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't > locate object method "EventHandlerTransaction" via package > "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 7720.\n > [Thu Jan 17 14:27:48 2013] -e: (in cleanup) Can't locate object method > "EventHandlerTransaction" via package "Kernel::System::Ticket" at > /opt/otrs//Kernel/System/Ticket.pm line 7720. > [Thu Jan 17 14:27:48 2013] [error] [Thu Jan 17 14:27:48 2013] -e: No > SendmailModule::AuthUser found in Core::Postmaster at > /opt/otrs//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't > locate object method "EventHandlerTransaction" via package > "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 7720.\n > [Thu Jan 17 14:27:56 2013] -e: (in cleanup) Can't locate object method > "EventHandlerTransaction" via package "Kernel::System::Ticket" at > /opt/otrs//Kernel/System/Ticket.pm line 7720. > [Thu Jan 17 14:27:56 2013] [error] [Thu Jan 17 14:27:56 2013] -e: No > SendmailModule::AuthUser found in Core::Postmaster at > /opt/otrs//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't > locate object method "EventHandlerTransaction" via package > "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 7720.\n > [Thu Jan 17 14:29:03 2013] -e: (in cleanup) Can't locate object method > "EventHandlerTransaction" via package "Kernel::System::Ticket" at > /opt/otrs//Kernel/System/Ticket.pm line 7720. > [Thu Jan 17 14:29:03 2013] [error] [Thu Jan 17 14:29:03 2013] -e: No > SendmailModule::AuthUser found in Core::Postmaster at > /opt/otrs//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't > locate object method "EventHandlerTransaction" via package > "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 7720.\n > [Thu Jan 17 14:30:03 2013] [notice] caught SIGTERM, shutting down > [Thu Jan 17 14:30:55 2013] [notice] Apache/2.2.16 (Debian) > PHP/5.3.3-7+squeeze14 with Suhosin-Patch mod_perl/2.0.4 Perl/v5.10.1 > configured -- resuming normal operations > [Thu Jan 17 14:31:43 2013] -e: (in cleanup) Can't locate object method > "EventHandlerTransaction" via package "Kernel::System::Ticket" at > /opt/otrs//Kernel/System/Ticket.pm line 7720, <DATA> line 522. > [Thu Jan 17 14:31:43 2013] [error] [Thu Jan 17 14:31:43 2013] -e: No > SendmailModule::AuthUser found in Core::Postmaster at > /opt/otrs//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't > locate object method "EventHandlerTransaction" via package > "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 7720, > <DATA> line 522.\n > [Thu Jan 17 14:31:49 2013] -e: (in cleanup) Can't locate object method > "EventHandlerTransaction" via package "Kernel::System::Ticket" at > /opt/otrs//Kernel/System/Ticket.pm line 7720, <DATA> line 522. > [Thu Jan 17 14:31:49 2013] [error] [Thu Jan 17 14:31:49 2013] -e: No > SendmailModule::AuthUser found in Core::Postmaster at > /opt/otrs//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't > locate object method "EventHandlerTransaction" via package > "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 7720, > <DATA> line 522.\n > [Thu Jan 17 14:37:29 2013] -e: (in cleanup) Can't locate object method > "EventHandlerTransaction" via package "Kernel::System::Ticket" at > /opt/otrs//Kernel/System/Ticket.pm line 7720, <DATA> line 522. > [Thu Jan 17 14:37:29 2013] [error] [Thu Jan 17 14:37:29 2013] -e: No > SendmailModule::AuthUser found in Core::Postmaster at > /opt/otrs//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't > locate object method "EventHandlerTransaction" via package > "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 7720, > <DATA> line 522.\n > root@OTRS01:/var/log/apache2# > > ________________________________ > Apache/2.2.16 (Debian) Server at otrs01 Port 80 > > > Mit freundlichen Grüßen > > Thomas Pahl > > Stadt Lauda-Königshofen > Informations- und Kommunikationstechnik > Marktplatz 1 > 97922 Lauda-Königshofen > > Tel.: 09343 / 501 102 > Fax: 09343 / 501 100 > > Email: thomas.p...@lauda-koenigshofen.de > Internet: www.lauda-koenigshofen.de > > > ________________________________ > =========================================================================== > Die Stadt Lauda-Königshofen ist eine Körperschaft des Öffentlichen Rechts. > Sie wird vertreten durch Bürgermeister Thomas Maertens > Steuer-Nr. 80288 / 01539 > =========================================================================== > Wichtiger Hinweis > Diese E-Mail und etwaige Anlagen können Betriebs- oder Geschäftsgeheimnisse > oder sonstige vertrauliche Informationen enthalten. Sollten Sie diese E-Mail > irrtümlich erhalten haben, ist Ihnen dieser Umstand hiermit bekannt. Bitte > benachrichtigen Sie uns in diesem Fall umgehend durch Rücksendung der E-Mail > und löschen Sie diese E-Mail einschließlich etwaiger Anlagen von Ihrem > System. Diese E-Mail und ihre Anlagen dürfen weiterhin nicht kopiert oder an > Dritte weitergegeben werden. Vielen Dank. > > Important Note > This e-mail message may contain confidential and/or privileged information. > If you are not an addressee or otherwise authorized to receive this message, > you should not use, copy, disclose or take any action based on this e-mail or > any information contained in the message. If you have received this material > in error, please advise the sender immediately by reply e-mail and delete > this message. Thank you. > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs-de - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs-de > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs-de -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de
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