Hello, According to the description Full Text Search corresponds with the second section of the search screen for Customer Interface. You can full text search using wildcards or regular expressions on any of the fileds From, To, Subject, Text.
2018-05-07 13:00 GMT-06:00 Gökhan Öner <gokhano...@sabanciuniv.edu>: > Hi all, > > Is there a way to make a full text search from Customer interface? We are > using it at agent side but couldn't find how to use it on Customer > interface. > > Regards. > > > *Gökhan Öner* > Information Technology > Sabancı University > gokhano...@sabanciuniv.edu <e%3agokhano...@sabanciuniv.edu> > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > > -- *Alvaro Cordero RetanaConsultor de Tecnologias* *Tel: 22585757 ext 123* *Email:* alv...@gridshield.net
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