The "normal" OTRS address book is the customer user database. So you could add those external contacts as customer users.
<ad> I have a commercial addon for that. That also extracts the addresses from incoming mails and .vcf attachments... </a> Am 28.05.2018 um 11:11 schrieb Ralf Hildebrandt: > Using OTRS 6 here. > How can I add an "addressbook" (my users need it for commonly used > addresses when forwarding requests to external publishers) and how do I > add entries? > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de
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