Hi, I had the same before. The mail sticks in the mailqueue and is put in the raw queue by the fetchmail cron job. I do not really know, why it is not cleared from the queue, but stopping the cron job is a workaround.
Bye Christoph Ralph Müller wrote: > Hello, > I am just playing around with otrs. I did configure a pop3 account, sent > one mail to it and fetched it from my otrs-machine. It was put to the > raw-queue. I moved the ticket to my own queue and did work on it. Until > here everything is clear. But now to every full hour a new ticket > appears in the raw queue, all from the same mail which I did already > move to my queue. Where does it come from and how can I stop this? There > is no mail in the used pop3 account, also the local otrs account has no > mails? > > Any hints? > Thanks in advance. > > Ralph Mueller > > _______________________________________________ OpenTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs