Hi,

I had the same before. The mail sticks in the mailqueue and is put in 
the raw queue by the fetchmail cron job. I do not really know, why it is 
not cleared from the queue, but stopping the cron job is a workaround.

Bye

Christoph

Ralph Müller wrote:
> Hello,
> I am just playing around with otrs. I did configure a pop3 account, sent 
> one mail to it and fetched it from my otrs-machine. It was put to the 
> raw-queue. I moved the ticket to my own queue and did work on it. Until 
> here everything is clear. But now to every full hour a new ticket 
> appears in the raw queue, all from the same mail which I did already 
> move to my queue. Where does it come from and how can I stop this? There 
> is no mail in the used pop3 account, also the local otrs account has no 
> mails?
> 
> Any hints?
> Thanks in advance.
> 
> Ralph Mueller
> 
> 

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